ACCOUNT EXECUTIVE

Account Executive

Responsibilities FHCHS of PR, Inc. organization with extensive experience in managing mental health benefits and developing solutions that promote the emotional well-being of individuals, families, workplaces, and communities. Since our foundation in 1996, at FHC Mental Health, we have worked to facilitate access to excellent mental health services and support people at different stages of their lives. Our experience has allowed us to evolve, expand our services, and develop integrated solutions that promote prevention, guidance, recovery, and continuity of care. The Account Executive will serve as a liaison with the customer to ensure that all requests, concerns, and/or needs are addressed efficiently. Development of sales and organizational strategies to increase FHC's business volume. Responsible for ensuring that accounts under his/her charge are satisfied and properly oriented on all services and will meet the business retention revenue budget. Responsibilities include providing support in the development of the annual strategic work plan, identifying new business opportunities within existing accounts. Understand client needs, objectives, and business challenges and identify new business opportunities within existing accounts. Act as the primary point of contact for assigned accounts. Serves as a liaison between the client and FHC regarding service delivery issues and is a catalyst for improvement. Conduct presentations within the organization, to FHC clients and prospects. Markets and promotes FHC products and programs to customers and prospects. Assist in the development of business proposals together with the assigned Departments. Support in the organization of educational activities for the Providers Department. Provide support in the coordination and the preparation of the material for the FHC's Mental Health First Aid Academies and any other educational activity of FHC request. Represent the company in activities, such as conventions, congresses, marathons, activities with the press, according to the need. Coordinates services to digital and traditional media for accounting services. Available to provide EAP Services for any critical incident that may be referred to. Support in the preparation of reports required by the Companies, identify resources to complement FHC services, and ensure timely delivery of services. Responsible for measuring customer satisfaction with the activity offered and offers correction plans when any aspect of the service does not meet expectations. Monitor account performance and provide regular updates to stakeholders. Client, including quality of service to FHC and alerts Directors and Executives of specific situations that may affect the relationship between FHC and a particular client in an effective manner. Collaborate with internal teams (e.g., providers, clinical, etc.) to deliver client solutions. Build and maintain strong relationships with clients Available to displace through the Island. Performs other duties as assigned/required by this position.
Qualifications Masters in social work or psychology. Valid and current active professional license Professional associating membership (colegiacin) Three or more years of experience in the health field. Knowledge in Microsoft Office Fully bilingual Communication Skills Time management Dependability Making decisions and solving problems Developing objectives and strategies Establishing and maintaining interpersonal relationships
Benefits: Competitive Compensation Excellent Medical, Dental, Vision and Prescription Drug Plans 401(K) with company match Career development opportunities within UHS and its 300+ Subsidiaries! Tuition incentive Continuing education incentive Vacation and sick license, among others.