Senior UX Writer II

Articulate is seeking a Senior UX Writer II to help focus and shape our Localization efforts! Articulate is the leading SaaS provider of online training solutions for the new world of work. Our industry‑leading course creation platform makes it easy for organizations to build engaging, custom content to effectively onboard new hires, stay compliant, upskill employees, and more.

As a Sr UX Writer II, you’ll combine your expertise with empathy to write product copy that eliminates ambiguity, sparks creativity, and simplifies the course creation experience. You’ll think in terms of flows and interactions, and ensure that language functions as a system that embodies our brand while adapting to meet users where they are.

The ideal candidate has a knack for transforming complex inputs into simple, intuitive outputs. You have experience writing for global audiences, are fluent in content localization and accessibility best practices, and a passion for keeping up with emerging UX trends. Your portfolio should demonstrate your talent for working with designers, product managers, engineers, and researchers on thoughtful solutions to complex creative projects. You’re strategic, creative, adaptable, a self‑starter, a strong communicator, and a proactive team player.

What You'll Do:

UX Writing

Write, test, and iterate clear and concise UI content for our e‑learning localization product experiences

Drive consistency in new and existing interaction patterns

Serve as a thought leader in UX writing, contributing to the development of best practices and advocating for a user‑first approach across teams

Document and maintain the styles and standards for UX writing across all products

Manage projects from needs assessment to implementation

Conduct audits, identify patterns, and lead brainstorming sessions to design the best user experiences and identify areas for optimization

Design Thinking

Ensure strategic alignment of UX writing discipline with Articulate’s product principles and brand voice

Develop scalable frameworks that align with global user needs and business goals

Leverage user research, A/B testing, and performance analytics to refine UX copy and optimize user interactions

Cross‑Functional Collaboration

Collaborate with researchers, product managers, engineers, designers, and other stakeholders to establish conversational, cohesive experiences with a unified voice

Communicate productively with visual thinkers and advocate for your point of view

Work cross‑functionally to build experiments, develop hypotheses, and test plans

Team Citizenship

Foster a culture of collaboration, where constructive feedback and open dialogue are required

Mentor more junior team members to support their work quality and career growth

Proactively track and share project plans, progress, and problems with your manager and cross‑functional collaborators

Demonstrate professional, positive, and proactive communication with peers

Invest in team success by pitching in where needed, following up, and following through

Help with hiring and onboarding new team members

What You Should Have:

8+ years of experience as a UX Writer with a deep understanding of user‑centered design principles

Strong preference for localization experience

Familiarity with generative AI tools like ChatGPT, Claude, Gemini/Bard, etc., a plus

A builder who’s comfortable in a high‑growth environment

A demonstrated ability to use empathy, logic, and data to inform design choices

Excellent communication and presentation skills, including the ability to present research to stakeholders and executive leadership

A passion for building accessible, inclusive, quality products — and to evangelize those practices

Collaborative mindset and comfortable working effectively in cross‑functional teams

A compassionate doer who seeks to improve our processes and regularly works to identify areas to maximize team efficiency

Great team player, highly self‑motivated

Ability to collaborate closely with technical writers, product designers, product managers, and engineers

You are resilient, reliable, and optimistic

Articulate Global, LLC is an Equal Employment Opportunity and affirmative action employer and complies with all applicable federal, state, and local fair employment practices laws. All employment decisions at Articulate are based on business needs, job requirements, and individual qualifications directly related to the job, without regard to any protected characteristic or class, including, but not limited to, race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Qualified candidates with criminal histories will be considered for this role in a manner consistent with applicable law. Articulate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation related to the application process due to a disability, you may contact us at hr@articulate.com.

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