AV Specialist

Av Specialist

Assist with event space set-up, including furniture placement and equipment distribution based on the specific catering clientele's needs for each event.
Essential Duties and Responsibilities
Provide setup and support of multiple point-of-sale systems for View Boston Observatory facility.
Provide excellent desktop support services to internal staff.
Work with vendors and service providers to resolve issues and implement changes.
Must be able to communicate productively and professionally across all managerial levels.
Provide level 1 & 2 support for all point-of-sale system problems and escalate with inside and outside service providers when necessary.
Provides AV Support and Event Support for View Boston Observatory.
Serves as View Boston building wide point of contact on IT related matters.
Conduct Observatory walk-through to ensure all systems are operational prior to and during all events.
Replacement of defective hardware before, during and after events.
Diagnoses of software, firmware, & hardware errors and breakage, and execution of solutions.
Work with external vendors in support of proprietary systems.
Tracking RMAs of all equipment inbound and outbound for repairs.
Maintains a thorough knowledge of the organization and adheres to all standards and practices.
Perform other duties as assigned by Venue Technology Manager
Qualifications
Bachelor's degree in Computer Information Systems or related field (equivalent experience considered).
1–3+ years of IT/AV support or related technical experience.
Compensation
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
Working Conditions
Location: On Site at View Boston (Boston, MA)
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.