A AAA four-diamond resort & spa is seeking an outgoing, determined, and customer-focused leader to serve as the new Director of Sales.
This individual will lead, motivate, and support the team while maintaining strong inter-departmental communications. This role contributes to the overall direction of the resort and effectively manages all sales expenses, while maintaining a focus on exceeding budgeted revenues and established RevPAR goals.
Responsibilities
- Develop and manage effective business plans for the assigned segment.
- In partnership with the Marketing team, design collateral and digital support information, utilize and leverage all advertising and public relations opportunities.
- Emphasis on exceeding established group room revenue and ADR targets.
- Effectively maintain accounts to achieve business objectives.
- Identify and stay abreast of industry trends to provide leadership and education regarding the Leisure Segment.
- Work closely with DOSMs to effectively communicate new trends and develop strategies to increase revenue.
- Responsible for the management of customer decisions and the relationship process.
- Responsible for directing and leading activities through internal and external resources.
- Define and improve the customer value proposition by assessing the competitive area as it relates to the segment.
- Work closely with all levels of the organization to resolve complex issues or concerns, communicating in a clear, concise manner.
Qualifications
- College degree or equivalent experience.
- Director of Sales & Marketing experience in an upscale luxury hotel/resort preferred.
- Must have 8 – 10 years of senior sales and/or marketing leadership experience managing more than 10 employees.
- Must be a self‑starting team player who contributes positive energy.
- Strong interpersonal skills and the ability to work in a team‑oriented environment.
- Excellent ability to conduct group presentations, written and oral.
- Ability to manage multiple priorities and re‑prioritize when necessary.
- Strong business planning, account planning, and budget management skills.
- Demonstrated ability to be creative in developing strategies that will drive revenue.
- Demonstrated ability to tie strategies and planned actions to results.
- Strong financial/statistical analysis and business case development skills.
- Strong understanding and expertise in the sales process.
- Extensive experience with account management.
- Proficient in the use of Excel, Word, and PowerPoint.
- Travel – 15%.
Reference #4422
Location: North Carolina
Contact: Wendy Moran, Global Head of SearchWide Connect | SearchWide Connect,
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