Account Manager

An Account Manager serves as the primary point of contact between the company and its clients, ensuring that customers receive exceptional service and support. You will manage client relationships, address their needs, and work to resolve any issues that arise. This person works remotely, collaborating with internal teams to deliver solutions that meet client expectations and drive satisfaction. You'll also track account performance and identify opportunities for growth to enhance overall client experience.

Visible Agent is looking for an Account Manager who can run point with confidence, clarity, and momentum. We help elite agents dominate their local markets through Google, SEO, and GEO. Your role is to connect the strategy to the client, keep projects moving, and make sure nothing slips.

Responsibilities

Oversee adherence to company policies and industry standards in all client communications

Partner with internal teams to harmonize strategies for meeting client needs

Spot process enhancement opportunities and apply proven practices

Oversee client relationships to ensure satisfaction and retention

Assess client outcomes and relay performance metrics

Qualifications

You have 2+ years in account management, client success, or agency project leadership

You are comfortable on Zoom, in Slack, and in structured workflows

You know how to keep conversations calm, focused, and productive

You like being responsible for outcomes, not just updates

You are organized, proactive, and hard to rattle

You care about details, follow through, and client experience

You enjoy working with high-level professionals who expect excellence

Competence in using CRM software and client management tools is a plus

Business, Marketing, or related field degree necessary

Ability to negotiate and communicate clearly and effectively

Demonstrated success in handling several accounts while achieving goals regularly

Compensation
$45,000 yearly

About Visible Agent
Visible Agent is a marketing agency built for high-performing real estate professionals who are serious about growth. We specialize in helping agents dominate local search by elevating their visibility on Google through SEO, Google Business Profiles, and Local Services Ads. We're not about vanity metrics or quick hits. We're about results that drive inbound calls, build long-term equity, and make agents the go-to name in their market. Our team is made up of creatives, analysts, and strategists who thrive in the fast-moving world of digital marketing. We blend creativity with precision and strategy with execution. At our core, we’re about relationships, results, and being impossible to miss.

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