Account Manager - State Farm Agent Team Member

Insurance Sales Representative Our State Farm agency in Ashland, VA is hiring a full-time Insurance Sales Representative to help customers protect what matters most. This is a relationship-focused sales role where you'll prospect, consult, quote, and closewhile also supporting retention through strong follow-up and policy reviews. We're looking for someone who is confident in sales conversations, organized with follow-through, and motivated by goals.
Responsibilities include:
Client Prospecting: Identify and reach out to potential customers through cold calling, referrals, networking, and marketing campaigns
Needs Assessment: Learn each customer's goals and recommend appropriate coverage and financial protection options
Product Knowledge: Maintain strong knowledge of insurance products (auto, home, renters, life, health) and clearly explain coverage, benefits, and terms
Quoting & Proposals: Provide accurate quotes and prepare coverage recommendations tailored to customer needs
Sales Presentations: Conduct phone/in-person meetings to present options, overcome objections, and close business
Policy Processing: Assist with applications, underwriting requirements, and documentation to ensure accuracy and timeliness
Customer Service & Retention: Support customers with policy questions, renewals, claims assistance, and proactive policy reviews
Issue Resolution: Help oversee the resolution of complex customer issues and ensure a high-quality customer experience
Compliance: Ensure sales and service activities follow applicable insurance laws, regulations, and company policies
CRM & Recordkeeping: Maintain detailed notes, activities, and follow-ups in CRM/agency systems
Goal Achievement: Meet or exceed individual and team sales targets; contribute to agency growth
Qualifications include:
Insurance sales or account management experience preferred (not required)
Proven ability to meet goals and follow a sales process
Strong interpersonal skills; professional and persuasive communicator
Organized, responsive, and comfortable managing a pipeline and follow-up activity
Willingness to engage in proactive sales conversations (cold and warm leads)
Leadership mindset and a team-first attitude
Licensing:
Virginia insurance licensing required (Property & Casualty and Life & Health)
Licensing costs are reimbursed
Prior insurance experience is preferred, but we will train the right person
Benefits & Perks:
Matching retirement plan
Health, Dental, and Vision insurance available
Generous PTO
Top-notch equipment and training
Optional remote days each month (role is primarily in-office)
Schedule:
Full-time, 9 to 5 MondayThursday and 9 to 4 on Fridays
How to Apply:
Send your resume and a brief note on:
your sales/customer-facing experience, and
whether you're currently licensed in Virginia (and which lines).
Equal Opportunity Employer: We are an equal opportunity employer and consider applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status. Flexible work from home options available.