Account Manager - State Farm Agent Team Member

Insurance Sales Representative Our State Farm agency in Ashland, VA is hiring a full-time Insurance Sales Representative to help customers protect what matters most. This is a relationship-focused sales role where you'll prospect, consult, quote, and closewhile also supporting retention through strong follow-up and policy reviews. We're looking for someone who is confident in sales conversations, organized with follow-through, and motivated by goals.
Responsibilities include:
Client Prospecting: Identify and reach out to potential customers through cold calling, referrals, networking, and marketing campaigns
Needs Assessment: Learn each customer's goals and recommend appropriate coverage and financial protection options
Product Knowledge: Maintain strong knowledge of insurance products (auto, home, renters, life, health) and clearly explain coverage, benefits, and terms
Quoting & Proposals: Provide accurate quotes and prepare coverage recommendations tailored to customer needs
Sales Presentations: Conduct phone/in-person meetings to present options, overcome objections, and close business
Policy Processing: Assist with applications, underwriting requirements, and documentation to ensure accuracy and timeliness
Customer Service & Retention: Support customers with policy questions, renewals, claims assistance, and proactive policy reviews
Issue Resolution: Help oversee the resolution of complex customer issues and ensure a high-quality customer experience
Compliance: Ensure sales and service activities follow applicable insurance laws, regulations, and company policies
CRM & Recordkeeping: Maintain detailed notes, activities, and follow-ups in CRM/agency systems
Goal Achievement: Meet or exceed individual and team sales targets; contribute to agency growth
Qualifications include:
Insurance sales or account management experience preferred (not required)
Proven ability to meet goals and follow a sales process
Strong interpersonal skills; professional and persuasive communicator
Organized, responsive, and comfortable managing a pipeline and follow-up activity
Willingness to engage in proactive sales conversations (cold and warm leads)
Leadership mindset and a team-first attitude
Licensing:
Virginia insurance licensing required (Property & Casualty and Life & Health)
Licensing costs are reimbursed
Prior insurance experience is preferred, but we will train the right person
Benefits & Perks:
Matching retirement plan
Health, Dental, and Vision insurance available
Generous PTO
Top-notch equipment and training
Optional remote days each month (role is primarily in-office)
Schedule:
Full-time, 9 to 5 MondayThursday and 9 to 4 on Fridays
How to Apply:
Send your resume and a brief note on:
Your sales/customer-facing experience
Whether you're currently licensed in Virginia (and which lines)
Equal Opportunity Employer:
We are an equal opportunity employer and consider applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status. Flexible work from home options available.
Compensation: $52,500.00 - $79,600.00 per year
Ready to Launch Your Career? We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement.
About Our Agency We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
Our office is located in Short Pump.
I have been a State Farm agent since 2001.
I am a proud graduate of VCU.
Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, National Quality Award, and Silver Scroll
Please Do Not Call Office - We Will Contact You State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.