Kane Communications Group is hiring: PR & Integrated Marketing Account Superviso

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PR & Integrated Marketing Account Supervisor
Full Time Milwaukee, WI, US 1 Attachments

30+ days ago Requisition ID: 1002

Salary Range: $75,000.00 To $100,000.00 Annually

Job Summary
The Account Supervisor is responsible for nurturing the relationship between the agency and our clients. Reporting to a Senior Account Supervisor, Director or VP, the Account Supervisor will provide ongoing support and leadership for client accounts and will maintain a highly responsive service orientation in all interactions. They must be knowledgeable in both the clients' and the agency’s business. This individual is a team player who communicates clearly with internal teams and is well-versed in a broad range of communications tactics including, video, PR, crisis communications, internal communications, advertising, digital media and more. The Account Supervisor will also be responsible for overall budget and project management for their accounts, ensuring the highest level of customer satisfaction and ROI.

Accountabilities
Before applying, ensure this is the right seat for you on our team. At Kane, the Account Supervisor is accountable for the following:

Account strategy, writing and research

Write and present detailed, well-researched integrated communications, PR and marketing plans to agency teams and clients

Perform research and analysis using the Kane Way process

Link communications, PR, branding and marketing to broader business objectives, and ensure plans are designed to achieve measurable outcomes for clients

Project scoping

Gather information from the client and work with internal and external partners to develop proposals or briefs for new client projects or scopes of work.

This may include working directly with digital or research partners to obtain proposals and estimates

Oversee the implementation of approved plans and strategies

Work with the account team to implement research and communications plans

Work with the creative team to develop brand, marketing and creative strategies

Collaborate with all team members (including contractors, when applicable), providing the input they need to be effective in their roles

Ensure scopes of work are executed, pitching in as needed to write content, pitch media and take on other day-to-day tasks

Budget management

E nsure that all projects remain within the budgets and/or scopes of work

Recommend appropriate budgets to clients

Provide regular updates of account progress and budget requirements for all assigned clients

Approve and manage quotes, estimates and invoices to ensure budget requirements are met and profitability maintained

Anticipate and communicate any potential budget issues

Client relationship management

Form relationships with senior client personnel, with a focus on providing superior and proactive customer service

Ensure client relations are positive and stable and keep senior management informed of any potential challenges

Account retention, growth and projections

Provide exceptional service to your clients, promptly responding to their needs, requests and changes in direction

Stay abreast of communications, PR, marketing and branding best practices as well as your clients’ industries in order to bring forth new ideas

Set annual growth and retention goals for each of your accounts and, working with your direct supervisor, develop plans to achieve these goals

Provide your supervisor with monthly financial projections for your clients, which will aid in staff bandwidth planning

Leading, managing and holding accountable

Create a vision that motivates and inspires direct reports, providing direction on how they can excel in their own positions while continuing to improve their skills and grow at Kane

Hold team members accountable for executing high-quality work recognizing and providing timely constructive feedback

Special projects

Work on special projects, as needed

Participate in and attend networking events

General Requirements
Before applying, make sure you’ll fit in well with the Kane culture. Kane’s Core Values include:

Bring big ideas

Real impact begins when we reimagine what’s possible. Big ideas spark energy, drive, sustainable growth, and create bold solutions that serve our clients and our communities.

Catalyze results

We measure success by the trust we build and the positive change we create. As a B Corporation, we hold ourselves accountable to outcomes that advance people, planet, prosperity, and purpose in every engagement.

Do it together

Sustainable impact isn’t achieved alone. We value and activate the diverse skills, perspectives and lived experiences of our team and partners. By aligning around shared goals - we turn collective effort into transformative change.

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