Director of Sales & Marketing

Job Description
Omni Louisville Hotel, 400 South 2nd Street, Louisville, Kentucky, United States of America

Posted Monday, April 27, 2026 at 4:00 AM

Reflecting the past, present and future of our vibrant Kentucky town and inspired by the city’s rich history and authentic character, the Omni Louisville transforms one of the city’s most significant urban blocks into a unique and vibrant mixed‑use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of a great city. The hotel is a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612‑room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, allows guests to rest, relax and socialize with downtown Louisville as the backdrop. The essence of Louisville is woven throughout, with interior design that blends elements of the city’s heritage, culture, and character—felt everywhere from the hotel restaurants to a featured bourbon bar, and even the hotel’s speakeasy and bowling alley.

Guests can enjoy a vibrant Falls City Market, a 20,000‑square‑foot urban food hall and grocer directly connected to the hotel lobby. Located at street level, this dynamic space transforms Liberty Street into a lively pedestrian destination. Featuring a diverse selection of food and dessert options—including craft beer, fresh bakery items, and local favorites—the market serves as a welcoming hub for both hotel guests and the local community. If you are a friendly, motivated person, with a passion to serve others, the Omni Louisville Hotel may be your perfect match.

Overview: Omni Louisville Hotel is seeking a dynamic Director of Sales and Marketing who brings strong leadership, revenue‑focused upscale experience, and an interest in joining an industry‑leading company. Based in Louisville, KYyou will engage in leading a team of associates in the areas of group sales, catering, convention services, marketing and revenue management. If you are goal oriented, energetic, have previous leadership experience then we offer the perfect environment for you to succeed.

The purpose of this position is to develop and execute strategic sales and marketing plans to generate and optimize overall revenues, through marketing, sales, promotion, advertising and public relations that will impact positively on the hotel resulting in a profitable return on the investment.

This person will lead, motivate, and support the team while maintaining positive interdepartmental communications. This role contributes to the overall direction of the resort and effectively manages all sales and marketing expenses while exceeding overall budgeted revenues and RevPAR goals. Success is initially measured through sales, increased revenues, improved account revenue share and increased customer value and ultimately RevPAR Index premiums.

Responsibilities

Manage experienced and successful sales team

Implement and maintain Omni brand standards

Emphasis on exceeding established group rate guidelines

Develop, maintain and implement strategies/action plans to generate revenues for the hotel

Motivate productivity of all sales staff through leadership, development and support

Develop, maintain and implement creative and successful packages to fill identified need periods in all segments

Active solicitation of key accounts to generate direct sales

If needed maintain Sales Team's focus on a proactive solicitation environment

Assist in the achievement of overall Food and Beverage revenue

Design and leverage all advertising and public relations opportunities

Develop, maintain and implement the budgeting and forecasting process

Effectively control all sales & marketing expenses to insure optimum operating profit

Ensure that all administrative procedures are in place and functioning effectively

Ensure that all required reports are completed on a timely basis

Promote high visibility of hotel through active involvement in city activities, industry associations and trade shows

Provide proper collateral and information vehicles to keep customers informed and updated on the resort

Ensure a challenging and exciting environment to encourage full career development and personal growth

Support and promote all corporate programs to increase customer awareness of Omni Hotels & Resorts and ensure that the customer receives the appropriate benefits of each program

Through the Convention Services Department, maintain product and assure the protection and cleanliness of the owner's physical assets

Enjoy the Hospitality business, be able to effectively communicate expectations to the team while creating a challenging but fun work environment

Always looking for ways to encourage, support and assist the team; setting up the team for success each day to drive the greatest possible results

Understand and contribute in overall revenue management initiatives and strategies to ensure we are maximizing every revenue opportunity

Uses resources and data to develop strategic plans to sell segments. These plans will incorporate both customer expectations and company’s goals relative to revenue

Supports corporate and hotel goals and contributes to the enhancement of customer value

Develops and executes tactical sales processes that support the hotel’s strategic plan

Organizes activities and resources in a manner that maximizes productivity and efficiency

Focuses on personal sales efforts to achieve maximum revenue return from key accounts

Monitors achievement objectives and goals for the hotel and takes appropriate action to correct shortfalls versus the strategic plan

Prepare and manage annual budgets for travel and other business expense

Grow relationships at the appropriate levels, both internally and externally that enable the development and advancement of sales initiatives

The ability to successfully lead sales & marketing efforts to increase overall revenue

Seek input and opinions from all relevant parties. Secures all facts prior to making decisions

Can accurately recognize the strengths / limitations of others

Accepts leadership responsibilities by modeling proper selling techniques, effective development of others and commitment to industry and personal development

Develops effective presentation (orally and written) where ideas, opinions, recommendations and conclusions are understood

Maintains communication with key accounts. Understands hotel performance, customer issues and trends

Clearly articulates vision, goals, initiatives and expectations for the hotel

Promotes and provides leadership in fostering property sales / national sales synergies

Qualifications

Account Planning Skills. Identifying and understanding account potential and the ability to set mutual Omni / Customer expectations

Management of the customer decision and relationship process

Ability to communicate issues and concerns at all level of the organization

Ability to direct and lead activities through internal and external resources

Strong interpersonal skills and the ability to work in a team oriented environment

Business planning skills and budget management skills

Ability to scan and assess the competitive arena as it relates to region and segment to refine / improve customer value proposition

Creative and strategic skills

Ability to manage multiple priorities and reprioritize when necessary

Financial analysis skills. Ties strategies and planned actions and results

Strong statistical analysis and business case development

Communication skills including group presentations, written and oral

Team management skills including participation, engages in difficult issues, and effectively influences non‑direct reports

Strong understanding and expertise in the sales & marketing process

Must have Director of Sales & Marketing Experience in a luxury hotel / resort

Must have a minimum of 5 years of senior sales and / or marketing leadership experience managing more than 10 employees

College degree or equivalent experience

Proficient in use of Excel, Word and access database tools

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: https://www.dol.gov/agencies/ofccp/ohs/oeo
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com .

Omni Louisville Hotel, 400 South 2nd Street, Louisville, Kentucky, United States of America

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