Customer Experience Specialist

A Customer Experience Specialist is integral to delivering exceptional living experiences, with responsibility for a wide variety of property marketing, sales, and customer engagement activities. First impressions about our communities often start with our Customer Experience Specialists - the community ambassadors creating buzz and excitement about the property and the exceptional living experience we deliver. In this customer experience and sales role you will be working with prospects, applicants, and current residents to assist finding the absolute best home for their unique needs and create exceptional living experience during their residency with robust engagement. In addition, guiding them through the application, leasing, move-in, renewal, or move-out processes. What you'll be doing Manage and respond to all community inquiries, in accordance to our Exceptional Living Policies Deliver the highest level of resident experience and satisfaction through responsive, consistent, posi...Customer Experience, Specialist, Customer Engagement, Experience, Retail, Construction