CRM Manager

Apply Description Are you looking to be part of a high-performing team of go-getters who make a difference both on and off the court? Join the Detroit Pistons as we harness the power of basketball to unite our city, elevate our fans, and drive lasting community impact. The CRM Manager is responsible for managing and optimizing the organizations customer relationship management platform to increase customer insights, streamline processes, and support business growth. This role oversees CRM administration, training, integration, and campaign performance while collaborating with marketing and sales teams to ensure our environment is optimized for our unique business needs. The CRM Manager serves as the primary point of contact for CRM related issues and enhancements, driving adoption and best practices across the organization. Responsibilities:CRM Administration. Responsible for system configuration, customization, and integration with other platforms. Identification of opportunities for...Manager, Customer Experience, Microsoft, Project Management, Customer Engagement, Marketing, Technology