Social Media & Content Associate Manager

Social Media & Content Manager

ACC and Pink Sparrow are seeking a highly creative, organized, and culture-obsessed Social Media & Content Manager to help bring the ACC and Pink Sparrow brands to life across social platforms. This role is equal parts content creator, community builder, and brand storyteller, owning day-to-day execution across Instagram, TikTok, YouTube and LinkedIn.
If you live on social media, understand what performs (and why), and are excited to build a brand in real time, this role is for you.
Content Creation & Production

Create, capture, and edit high-impact, platform-native content across Instagram, TikTok, LinkedIn, and YouTube
Concept and execute short-form video and static content that is culturally relevant, engaging, and aligned with company's objectives, including behind-the-scenes moments, activations, and live events
Ensure all content reflects ACC and Pink Sparrow's visual identity, tone of voice, and creative standards
Bring strong editing capabilities, with an eye for pacing, storytelling, and platform best practices
Brand & Channel Support

Support content creation across both ACC and Pink Sparrow, ensuring consistency while tailoring to each brand's voice
Partner with internal teams to surface stories, moments, and work that should be amplified across social channels
Leverage social platforms to support recruiting efforts, including promoting open roles and showcasing company culture
Social Media Management

Own day-to-day publishing across posts, Stories, Reels, TikToks, and YouTube Shorts
Build and manage a living content calendar, ensuring consistency and strategic alignment
Monitor social trends, platform updates, and cultural conversations to identify real-time content opportunities
Track performance metrics and translate data into actionable insights and recommendations
Proactively pitch new content series, founder POV formats, and creative concepts
Community Engagement
Manage community engagement by responding to comments, interacting with tagged content, and participating in relevant conversations in a timely, thoughtful, and on-brand voice
Flag trends, FAQs, customer feedback, and cultural moments to the broader team
Support influencer seeding, reposting, and organic creator amplification
Reporting
Support quarterly reports, campaign recaps, and performance summaries
Track KPIs, including reach, engagement, and content performance across social and influencer efforts
Monitor competitor benchmarks and industry trends to inform content direction
Cross-Functional Team Collaboration
Partner with social media leads from other ACC agencies (DKC, MKG, PMK, Hangar Four, etc) to ensure cross-agency social media promotion of different campaigns
Partner with business development teams to understand clients and the work we do to help promote on owned media platforms
Maintain clear communication across stakeholders to ensure deadlines are met
Internal Communications
Assistance with:
Monthly newsletter
Weekly new business win email (the @5)
Newly launched "employee spotlight"
Co-Lab events (Community mentorship and training seminars)
Requirements
Qualifications
3+ years of experience managing social media for a brand.
Strong familiarity with Instagram and TikTok, including short-form video and trend adaptation
Comfortable working with AI and LLM tools, with an understanding of how technology can enhance creativity, workflow, and strategic thinking
Highly organized, proactive, and confident in communicating ideas
Experience creating high-quality photo and video content for social media
Strong copywriting skills with the ability to craft engaging captions
An analytical mindset with experience tracking performance metrics and using Excel or analytics tools