Creative Director

Creative Director

The Creative Director is responsible for the overall vision, brand quality, user experience direction, and design operations strategy for our client and its portfolio of client engagements. This role focuses on creative quality, digital experience direction, and the continued evolution of modern creative workflows. The Creative Director works closely with executive leadership, production, and go-to-market teams to ensure creative work is effective, scalable, and aligned with business goals. A key part of this role is helping guide our client's continued evolution toward AI-enabled creative operations and modern production workflows. This includes identifying practical opportunities for generative AI, automation, rapid prototyping, and emerging creative tools to improve quality, collaboration, efficiency, and scalability. The ideal candidate brings experience in digital product design, UX, accessibility, analytics strategy, storytelling, brand leadership, content, and multidisciplinary creative leadership within an agency, consultancy, or technology-focused organization.
Responsibilities

Brand & Creative Leadership:

Guide the continued evolution of Mindgrub's brand across products, campaigns, marketing, thought leadership, and client-facing experiences
Maintain creative standards across all channels and touchpoints
Lead the development of thoughtful, differentiated, and strategically aligned creative work
Facilitate presentations, workshops, reviews, and creative discussions with clients and internal stakeholders
Help strengthen client relationships through quality, consistency, storytelling, and user experience

Product & Experience Strategic Direction:

Help define the user experience and strategy for digital products, platforms, applications, websites, and emerging interactive solutions
Lead UI designers in modern product and responsive web design, enhancing brands through digital experiences
Establish scalable design systems, interaction models, and experience standards
Partner with engineering, product strategy, and production teams to ensure creative vision carries through to shipped experiences
Provide guidance on accessibility, usability, storytelling, and customer experience best practices
Support enterprise client engagements requiring strategic creative and UX leadership

AI, Workflow & Production Leadership:

Help evolve AI-enabled creative and production capabilities throughout the organization
Introduce practical workflows that improve creative quality, operational efficiency, collaboration, and scalability
Evaluate emerging tools and technologies related to design, video, ideation, prototyping, and production
Establish thoughtful standards for responsible and effective use of AI within creative workflows
Guide teams through evolving technologies while maintaining creative judgment, originality, and brand integrity
Oversee creative direction for product, application, web, and digital experience initiatives, along with supporting campaigns, content, and brand work
Improve creative operations and production workflows to support scalability and execution quality

Team Leadership:

Mentor and support multidisciplinary creative talent spanning design, UX, content, analytics, video, and production
Help teams strengthen both creative craft and technology fluency
Identify evolving skill needs and growth opportunities
Support hiring, onboarding, mentoring, and professional development efforts
Foster a culture of curiosity, accountability, experimentation, collaboration, and continuous learning

Cross-Functional Collaboration:

Partner with sales, marketing, engineering, product strategy, and production teams to align strategy and execution
Translate business goals, technical requirements, and customer needs into compelling creative solutions
Participate in planning sessions, innovation initiatives, workshops, and leadership collaboration
Actively participate in in-office collaboration days and strategic planning sessions

Requirements

5+ years of experience in a Creative Director or senior creative leadership role
Proven leadership of multidisciplinary creative teams within agencies, consultancies, product companies, or technology-focused organizations
Background in digital product design, UX/UI, branding, storytelling, content systems, and creative strategy
Demonstrated success improving creative operations, production workflows, and organizational processes
Familiarity with accessibility standards and UX/UI best practices
Hands-on experience with Agile workflows and collaboration tools, including Jira and Confluence
Fluent with modern creative tools such as Figma and Miro and evolving workflows related to design, video, prototyping, and production
Ability to integrate generative AI technologies into creative, content, product design, or production workflows
Familiarity with platforms such as ChatGPT, Claude, Runway, Adobe Firefly, Midjourney, Figma AI, Canva, and related tools is preferred.
Advanced proficiency with Adobe Creative Suite
Excellent communication, presentation, facilitation, and client leadership skills
Ability to lead multiple workstreams and multidisciplinary teams simultaneously
Systems-thinking and problem-solving abilities
Understanding of digital ecosystems, evolving customer behaviors, and AI-driven experience trends
Portfolio demonstrating leadership across digital products, mobile and web applications, campaigns, brand systems, or experience-driven work spanning multiple mediums and teams
Strategic thinker with a collaborative, adaptive, and team-oriented approach
Success in This Role Looks Like

High-quality creative work delivered efficiently and consistently
Thoughtful digital experiences across products, applications, websites, campaigns, and platforms
Creative workflows that improve collaboration, scalability, and execution quality
Teams that continue learning and adapting as technologies evolve
Client relationships strengthened through innovation, execution quality, and strategic partnership
Reports To: The Creative Director will report to the Head of Production and collaborates closely with executive leadership throughout the organization.