Product Manager - II

Product Manager - Digital Operations

Must Have Skills (Most Important):
Prior experience with digital operations, ecommerce, website design as a product owner/product manager.
Executive grade presentation skills to tell an impactful story.
Experience working with the field and operations to coordinate adoption of projects
Experience creating digital journeys for ecommerce transactions in agile environment
Experience with customer escalations, creating tickets based on voice of customer and working with IT teams to implement.
Data driven with ability to analyze, understand and decipher insights from available analytics.
Use tools like Adobe Insights and other reporting and analytics tools like glassbox.
Ability to identify, trouble shoot, and resolve problems across the digital ecosystem.
Exceptional communication skills; written, oral and presentation.
Job Duties:
Manage active sales funnel and monitor performance and log any experience issues in jira. Work with GTS to resolve and prioritize the issues.
Understanding and balancing the needs the business and the digital audience, candidate will create a highly engaging digital user experience to achieve our marketing goals.
Candidate will craft the vision and lead the innovative User Experience (UX) design that will provide the best user experience across all our platforms. Because here, better matters.
Education or Certifications:
4 year College degree
Logistics:
Shift: 9.00 to 5.00
Note:
Location: The position is open to Basking Ridge, Irving and Atlanta locations.
HYBRID- Currently contractors are remote but whenever HR enforces they need to be prepared to come in 2 days a week.