Senior Client Partner, Strategic Accounts- New York, NY

Senior Client Partner, Strategic Accounts

The Senior Client Partner, Strategic Accounts is a strategic leader and trusted advisor responsible for managing a portfolio of complex, high-value clients. This role delivers a proactive, high-touch service experience while driving measurable business outcomes through collaboration, accountability, and client-focused innovation.
You will operate at the intersection of relationship management and operational excellencealigning stakeholders, navigating complexity, and ensuring consistent delivery of exceptional results.
Client Leadership & Relationship Management

Serve as the primary point of contact for senior client stakeholders, building long-term, trusted partnerships
Act as a strategic advisor by understanding client goals, identifying risks, and recommending proactive solutions
Balance diverse stakeholder needs across client organizations and internal teams
Ensure clear, consistent communication to drive alignment and strengthen relationships
Service Delivery & Operational Excellence

Oversee end-to-end service delivery across multi-site environments, ensuring alignment with SLAs and contracts
Drive accountability across cross-functional teams to resolve issues efficiently
Monitor performance, client satisfaction, and financial results; take action to optimize outcomes
Partner with local operators to support execution of client strategies
Cross-Functional Collaboration

Align teams across Sales, Operations, Finance, and Support to deliver integrated solutions
Foster collaboration across multiple business sectors within Compass
Promote a culture of shared ownership, accountability, and continuous improvement
Growth & Innovation

Identify opportunities for organic growth, cross-selling, and service enhancements
Leverage data, insights, and market trends to inform strategic recommendations
Champion innovation that improves client experience and operational efficiency
Embrace a test-and-learn mindset to continuously refine approaches
Business Planning & Insights

Lead strategic business reviews, aligning performance with client objectives
Maintain deep knowledge of client structures, needs, and growth opportunities
Translate client and market feedback into actionable business improvements
Qualifications:

Bachelor's degree in Business or related field (advanced degree preferred)
57+ years managing complex, multi-site or strategic client relationships
Proven ability to influence without authority and lead cross-functional teams
Strong financial, operational, and business acumen
Excellent communication skills, including executive-level presentations
Demonstrated ability to manage competing priorities in a fast-paced environment
Associates at Canteen are offered many fantastic benefits.
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits

to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Canteen maintains a drug-free workplace.
Req ID:1530660
Canteen