Senior Product Manager - US Business Deposit Products (GTM), Global Transaction

Senior Product Manager - US Business Deposit Products (GTM), Global Transaction Banking

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Sr. Product Manager

US Business Deposit Products (GTM), Global Transaction Banking Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with effective treasury management solutions coupled with a best-in-class service model, making it easy for clients to do business with us. At Scotiabank, we embrace your strengths, ideas, and ambitions. GTB is a fast-growing team with a focus on the Americas, particularly Canada, the U.S., Mexico, and we are seeking top tier talent to complement our organization.
Purpose: Contributes to the overall success of Global Transaction Banking (GTB) in North America by ensuring specific individual goals, plans, initiatives are executed and delivered in support of the team's business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. The Sr. Product Manager

US Business Deposit Products (GTM) is accountable for ideation, planning, defining and executing the Go-To-Market (GTM) strategy and tactical plans for US-domiciled Business Deposit Products.
Accountabilities:
Leads and drives a customer-first culture to be able to bring in new clients to the Bank, deepen existing client relationships and improve client experience
Conceptualizes, develops, leads/supports and implements GTM strategies for the US Business Deposit Products

including but not limited to the following - GTM roadmaps Strategic and tactical GTM plans Initiatives to establish, maintain and/or enhance our competitive position Enhance customer experience Simplify the sales experience Build internal efficiencies Streamline product-related processes and procedures
Supports the Director

US Business Deposit Products, the Product Owner(s), Sales teams, partner teams and the leadership team by

leading and managing the end-to-end GTM lifecycle for new and existing clients

for all in-flight and future initiatives delivering on assigned (or ad hoc) mandates, key strategic initiatives and priorities and contributing to the overall development of the strategic direction of the business
Responsible for managing the GTM and promotion of the new US-domiciled deposit products and related solutions, with an objective to drive increased product penetration, customer growth (new and existing) and customer satisfaction by:
Generating customer insights and market benchmarking: Generate in-depth GTM insights by understanding customer needs - using customer validation techniques, persona creation, analyzing customer behavior and market trends
Analyzing the existing deposits portfolio to determine typical customer behavior, product mix, competitive data, segment/industry trends etc. to identify and execute on GTM opportunities
Deploy learning strategies to gain more information about the market and identify corresponding opportunities, such as: market segmentation, market development, market refinement etc.
Generating internal insights: Bringing in feedback and insights from our internal front-end teams, middle-office, back-end teams, control functions and our partners to strengthen the GTM approach and offering
Proactively identifying opportunities to close out gaps and/or inefficiencies in customer-facing and/or internal processes and procedures to improve GTM experience
Training / Education: Identifying product education and training needs to deliver multi-channel programs for the sales teams, across the enterprise, to accelerate GTM momentum to drive sales growth
Project planning: Outline, track and execute on the E2E GTM strategy and project plan (including pilot plans, launch plans and all future product / feature / MCVP release plans)
Lead the coordination amongst the right stakeholder representatives to work on specific GTM deliverables / responsibilities
Tracking GTM progress: Define and set up measurement milestones, metrics, key performance indicators (KPIs) and KRIs for launch initiatives and other related activities
Ensuring all initiatives are performing as expected and resolving issues that arise in a timely manner with updates to partners and escalations to management as required
Relationship Management, Collaboration and Communication Managing partner, business line, sales and vendor (if any) relationships for the portfolio
Collaborating with the Product Owners, Product Managers, Cross-team partners, Sales, Sales Effectiveness, Pricing and other support functions to articulate and gain support on the GTM vision, including customer impacts and business/stakeholder value
Ensuring cross-functional collaboration: Steer cross-functional teams across sales, service, product, software development, content, marketing, legal, operations, and finance. Evaluate ideas, motivate teams to meet deadlines, and ensure all-around alignment in the go-to-market process
Supporting senior leadership team and our partners as a point person on all GTM initiatives/plans for the US Business Deposit Products
Effectively communicating GTM plans, proposals, updates, progress updates, gaps, risks etc. to the sales teams and all stakeholder teams
Supporting the Sales partners with support materials, training documents, sales materials, RFP/RFI responses and information
Overseeing the product marketing and communications for customers and staff
Providing subject matter expertise and thought leadership to partners as required
Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviors; communicating vison/values/business strategy; and managing succession and development planning for the team.
Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
What You'll Bring:
7+ years of experience with managing Commercialization initiatives or 7+ years of Sales experience for global transaction banking products, specifically business banking products
Knowledge of business deposit products, industry trends, sales practices, policies and procedures is important
Product management (from a business standpoint, and not technology) experience is an asset
A positive attitude combined with confidence to drive team priorities
Knowledge of the Bank's application systems and their relationships within the Bank is an asset
Self-starter possessing confidence and initiative; able to cope with changing and evolving priorities while identifying new opportunities
Excellent communication, interpersonal, and strategic negotiating skills
University Degree in business or economics (MBA an asset)
Working Conditions:
Located at our New York office
Hybrid work environment with the expectation to be in office 3-4 times a week or as needed
Work in a standard office-based environment; non-standard hours are a common occurrence
Limited travel domestically and to Canada.
Interested? At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That is why we work to grow and diversify talent and engage employees in a performance-oriented culture. What's in it for you? Scotiabank wants you to be able to bring your best self to work

and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.