Program Manager & Coordinator, IDN

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BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of usfrom design and engineering to the manufacturing and marketing of our billions of MedTech products per yearto look at the impossible and find transformative solutions that turn dreams into possibilities.
Job Description

The Program Manager & Coordinator reporting into the GVP IDN will play a pivotal role in ensuring the efficient and effective functioning of the Strategic Customer IDN Team. This position provides program management and high-level operational support, focusing on implementing and maintaining standardized processes and operational rigor across key activities. Leveraging principles of BD Excellence, the role will coordinate critical executive activities, manage data, and support initiatives aimed at continuous improvement to enhance overall team effectiveness and customer engagement. This role is essential for translating strategic intent into organized, actionable execution within a fast-paced environment.
The Ideal candidate will have strong interpersonal and communication skills, a willingness to learn and apply structured problem-solving approaches to improve processes and comfortable operating with high learning agility and in ambiguous situations. In this role, having exceptional organizational skills, meticulous attention to detail is Key. For long term success in this position, a strong execution style orientation with a proactive and "hands-on" mindset is paramount.
Key Responsibilities:
Partner with 18 SCVPs and 3 IDN VPs to drive prioritization, develop integrated roadmaps, and manage execution against strategic priorities across Business Units and regions aligned with the IDN strategic initiatives.
Translate strategic priorities from IDN leadership into integrated execution plans, ensuring alignment across Business Units and regions.
Manage cross-functional programs, including tracking milestones, dependencies, risks, and mitigation plans.
Analyze program data and business inputs to identify trends, risks, and opportunities, providing actionable insights to leadership.
Drive accountability across stakeholders by proactively identifying gaps, escalating issues, and ensuring timely delivery of commitments.
Establish and maintain program roadmaps and reporting mechanisms to provide clear visibility into progress, risks, and outcomes.
Partner with leadership to prioritize initiatives, manage trade-offs, and ensure focus on highest-impact activities.
Executive and Operational Support:
Coordinate executive meetings (internal and external), including scheduling, preparing agendas and necessary materials, and meticulous follow-up on action items.
Prepare and compile materials for Monthly Operating Reviews and leadership team meetings, ensuring accuracy and completeness.
Manage and oversee customer meeting logistics, including scheduling, preparation, and documenting key outcomes.
Produce concise summaries of Business Unit (BU) leadership communications for internal dissemination.
Provide support for data management and uphold reporting integrity, ensuring information is accurate and accessible.
Coordinate executive industry engagements as directed, including logistical arrangements and material preparation.
BD Excellence and Process Optimization Support:
Maintain and organize structures, frameworks, and templates to enable consistent standard work processes across the team.
Assist in the creation, documentation, and ongoing maintenance of standard workflow processes.
Own KPI tracking and reporting, ensuring visibility to performance, risks, and progress against strategic priorities.
Contribute to the coordination of Salesforce (SFDC) rollout, adoption, and standard usage within the IDN team.
Support initiatives focused on fostering a culture of accountability, learning agility, and execution excellence within the team.
Coordination and Communication:
Partner with cross-functional stakeholders to align priorities, timelines, and deliverables.
Serve as a central integrator across Business Units, regions, and leadership to drive aligned execution
Facilitate efficient information flow and transparency across team operations, ensuring timely sharing of updates and decisions.
Assist in the preparation of executive-ready narratives and materials for internal and external stakeholders, synthesizing complex information clearly.
Synthesize complex inputs into clear, insight-driven narratives that enable leadership decision-making.
Minimum Requirements:
Bachelor's degree
5+ years of proven experience in an operational support, or program manager role within a professional environment.
Experience and proficiency in preparing professional documents, presentations (e.g., PowerPoint), and written summaries for executive audiences.
Experience interacting comfortably and effectively with various levels of management and external partners and stakeholders
Preferred Knowledge & Skills:
Familiarity with or an eagerness to learn continuous improvement concepts such as standard work and KPIs is
Experience and a demonstrated ability to manage multiple programs, tasks and priorities effectively.
Pay Transparency Statement

At BD, we are committed to supporting our associates' well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role:
Annual Bonus
Potential Discretionary LTI Bonus
Health and Well-being Benefits
Medical coverage
Health Savings Accounts
Flexible Spending Accounts
Dental coverage
Vision coverage
Hospital Care Insurance
Critical Illness Insurance
Accidental Injury Insurance
Life and AD&D insurance
Short-term disability coverage
Long-term disability insurance
Long-term care with life insurance
Other Well-being Resources
Anxiety management program
Wellness incentives
Sleep improvement program
Diabetes management program
Virtual physical therapy
Emotional/mental health support programs
Weight management programs
Gastrointestinal health program
Substance use management program
Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit
Retirement and Financial Well-being
BD 401(k) Plan
BD Deferred Compensation and Restoration Plan
529 College Savings Plan
Financial counseling
Baxter Credit Union (BCU)
Daily Pay
College financial aid and application guidance
Life Balance Programs
Paid time off (PTO), including all required State leaves
Educational assistance/tuition reimbursement
MetLife Legal Plan
Group auto and home insurance
Pet insurance
Commuter benefits
Discounts on products and services
Academic Achievement Scholarship
Service Recognition Awards
Employer matching donation
Workplace accommodations
Other Life Balance Programs
Adoption assistance
Backup day care and eldercare
Support for neurodivergent adults, children, and caregivers
Caregiving assistance for elderly and special needs individuals
Employee Assistance Program (EAP)
Paid Parental Leave
Support for fertility, birthing, postpartum, and age-related hormonal changes
Leave Programs
Bereavement leaves
Military leave
Personal leave
Family and Medical Leave (FML)
Jury and Witness Duty Leave
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.