Director, Production Sales & Operations

Director, Production Sales & Operations

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Job Description

The NBCUniversal Studio Services team is looking for a Director of Production Services Sales & Operations in NYC. In this role, you will proactively lead, support, and accelerate the sales, operations, and growth of our production services businesses, including Set Lighting & Grip, Transportation, Stage Partnerships, and related services.
You will develop and expand market opportunities by cultivating strong relationships with third-party clients, including film and television production companies, while ensuring our operations are positioned to support production demand with consistency, efficiency, and excellence.
As Director, you are accountable for the strategy, performance, and day-to-day execution of the Set Lighting & Grip and Transportation departments, with shared responsibility for commercial results. You will drive operational excellence and support revenue growth through strong leadership, data-driven performance management, and close collaboration with production partners, vendors, and internal sales and studio teams.
You will oversee workforce productivity, equipment readiness, inventory utilization, and network capacity to ensure operations consistently support production demand and sales commitments. This includes establishing operational standards, optimizing workflows, driving continuous improvement, and ensuring inventory, safety, compliance, and process controls are consistently executed. Your ability to manage complex operations, measure performance, and partner effectively across sales and operations will be critical to delivering a seamless production experience while meeting operational and financial goals.
Qualifications

Let's Talk About You
Owner

You take pride in your business and are accountable for outcomes
Self-starter

You are motivated, work effectively with minimal guidance, and proactively identify solutions
Analytical Expert

You create tools and processes to assess operational and commercial performance
Project Manager

You identify improvement opportunities, gain cross-functional buy-in, and execute effectively
Growth Leader

You challenge the status quo, introduce better ways of working, and lead through change
Executor

You get things done, balancing strong business acumen with analytical and organizational skills
Communicator

You communicate clearly and effectively, both written and verbal
Resolver

You consistently find solutions, even in complex or high-pressure situations
What You Must Have:
10+ years of experience in the Media or Entertainment industry
10+ years of sales leadership or sales management experience
10+ years of senior management experience overseeing production support services within Film and Television
5+ years of experience developing sales strategies and building a client base
5+ years of experience supporting multiple stakeholders, vendors, and customers
5+ years of warehouse and inventory management experience
5+ years of experience using warehouse or inventory management systems (WM/IM)
5+ years of experience managing budgets and capital projects
What Would Make You a Stand-out:
Bachelor's degree in Business, Film, or a related field
Strong understanding of film and television production processes and studio requirements
Excellent communication and leadership skills with the ability to collaborate effectively in a team environment
Experience communicating with customers at all levels, including executives
Strong executive presence and ability to "read the room"
Demonstrated ability to de-escalate tense operational situations
Ability to motivate, mentor, and coach teams
Strong analytical, financial, and business acumen
Proven ability to manage multiple priorities in a fast-paced environment
Track record of measuring and meeting operational KPIs specific to Production Services and Transportation
Broad understanding of motion picture, television, broadcast, and event support services and evolving industry trends
Experience supporting Lighting & Grip and Transportation operations across regions
Ability to interact effectively with executives, operational leaders, and front-line crews
Advanced analytical skills, including the ability to work across multiple operating systems, manage complex data sets, and develop operational reporting (RT Pro experience a plus)
Additional Requirements:
Required On-Site:

This position is required to be performed full-time from an NBCUniversal-designated worksite.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $150,000 - $175,000 (bonus and long-term incentive eligible)
Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.
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