Creator Experience Lead - TikTok LIVE Ecosystem

Creator Experience Lead - TikTok LIVE Ecosystem

Location: Los Angeles
Employment Type: Regular
Job Code: A102511A
Responsibilities

About the Team The TikTok LIVE Ecosystem team's mission is to create a sustainable livestream ecosystem. We strive to ensure our users and creators a high quality experience on the platform. This role will be based in Los Angeles, CA. Responsibilities:
Lead and develop a team to balance enforcement effectiveness with creator experience, minimizing unnecessary disruption to LIVE creators
Drive high-impact initiatives to improve creator experience within enforcement and moderation systems
Define and scale creator education initiatives to improve understanding of policies and enforcement mechanisms, reducing avoidable violations
Own core creator experience metrics, and drive continuous improvement through data-driven strategies
Translate data insights into clear strategies and actionable team priorities
Partner with cross-functional stakeholders (Product, Ops, Policy, Data Science, etc.) to drive alignment and ensure successful delivery of initiatives
Navigate competing priorities and constraints across stakeholders to make informed decisions and drive outcomes
Drive clear and effective communication across teams and leadership to ensure alignment and transparency
Qualifications

Minimum Qualifications:
BA/BS degree
5+ years of relevant experience, including 5+ years in content safety, quality, moderation, monetization, or related domains
3+ years of experience leading and developing high-performing teams
Experience working on UGC and/or PGC products, with a strong understanding of content ecosystems
Strong stakeholder management skills, with the ability to drive alignment across complex cross-functional environments
Strong analytical and problem-solving skills, with the ability to translate data into actionable strategy and drive data-informed execution
Excellent communication skills with the ability to influence stakeholders across different levels
Preferred Qualifications:
Ability to operate effectively in ambiguous and fast-paced environments, with strong judgment and prioritization skills
Proficiency in SQL, Tableau, and/or other data analysis/visualization tools