External Communications Associate

J.P. Morgan's Commercial & Investment Bank (CIB) is a global leader across banking, research, markets, payments and securities services. The Communications team within CIB is responsible for media relations, internal communications, and social media. The team partners closely with marketing, compliance, human resources, and legal teams to ensure cohesive external messaging.

As an External Communications Associate within Commercial & Investment Bank, you will support the Media Relations function within CIB Communications, working with senior executives across the trading lifecycle—J.P. Morgan Global Research, Markets, and Securities Services. This creative and energetic communicator will support the team globally, with a focus on the Americas. In addition, you will take ownership of proactive work, strategizing announcements and product launches, and building media profiles for rising subject matter experts. You will balance this with reactive work responding to crises and ensuring accuracy in media coverage.

Job responsibilities

Develop and execute a holistic external communications strategy and program that aligns with business goals

Build relationships and partner with business leaders to understand and anticipate communications needs

Develop and maintain relationships with key members of the press; create and maintain media lists

Support senior executives in the planning and execution of events and conferences

Pitch and manage communications projects that further the business’s brand reputation (e.g., key announcements, reports, surveys, product launches, investor conferences, etc.)

Manage logistics for media interviews and handle audit and other compliance inquiries related to pre-approvals, disclosures, and logging of public appearances

Review and approve all external public speaking engagements (conferences, panel discussions, etc.)

Collaborate across the CIB Communications organization on executive communications, social media, content development, and marketing to amplify business initiatives

Assist in creating clip reports for the broader CIB media relations team and gather feedback and metrics on communications

Required qualifications, capabilities, and skills

3+ years of experience in external communications

Understanding of the financial services industry

Expertise in Word, Excel, PowerPoint, and AI/LLM tools required

Expertise in TVEyes, Meltwater, Business Wire, and Bloomberg Terminal required

Excellent attention to detail and analytical thinking

Excellent organizational skills, with the ability to multitask and prioritize high-volume, high-priority initiatives in a deadline-driven environment

Ability to assess risk and make good judgment callsAbility to partner effectively with direct management, team members, and clients, and to work well with employees at all levels

Commitment to maintaining the firm’s high standards related to risk, compliance, and the Code of Conduct

Preferred qualifications, capabilities, and skills

BA in Communications, Public Relations, or Journalism

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