Sales Manager - Beauty & Fragrances

Beauty Sales Manager

Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and "Retail-tainment" initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global's portfolio of world-class luxury retailers and real estate assets.
As the Beauty Sales Manager, you possess total ownership of the sales experience within your Saks Fifth Avenue store and occupy a critical role in the achievement of the company's objectives. Within this role, you facilitate partnerships across functions and leverage team skills to build a customer-centric sales experience, all while being a steward of the Neiman Marcus brand. You have an appetite for driving sales by developing the clienteling skills and selling behaviors of a team of high-performing direct reports. You maintain high visibility on the selling floor to coach and develop our selling force, while refining the art of connecting with clients to build sustainable relationships through exceptional service and regular outreach. With strong oversight of onboarding, training, ongoing education, and performance management of the selling team, you foster a powerful sense of teamwork and collaborative spirit to successfully achieve the store's goals.
Client Development

Establish deep relationships with clients and drive repeat business to achieve sales goals and event goals
Consistently deliver memorable shopping experiences to all clients; plan client appointments to maximize results
Maximize every appointment with a client to address their Beauty/Skincare needs and those of the client's network
Inform clients of in-store events to enhance their experience of Saks and increase engagement
Diagnose client spend and identify opportunities to increase engagement and wallet share
Increase new client acquisition by leveraging various marketing tools such as clienteling, social media platforms, referrals and networking
Ad hoc responsibilities as needed
Business Development through Technology

Building their personal brand as a Beauty authority through proactive marketing and outreach.
Strategically leveraging social media platforms to promote themselves as a Beauty influencer and broaden connections beyond client base
Using multiple channels of technology to strengthen existing relationships and drive new client acquisition
Using clienteling tools to stay connected with the client and make targeted recommendations based on shopping history and preferences
Using technology to deliver 24/7 service
Taking initiative to stay informed on new merchandise deliveries in the store to maximize selling potential
Beauty Expert Development

Build beauty expert technical and product knowledge through SFA provided educational platforms
Facilitate ongoing engaging and interactive intersell trainings
Liaison with the brands to drive big bet moments through education
Build partnerships throughout the store with Top Books and leadership to grow and develop business
People Management

Fostering an inclusive team culture
Coaching Business Managers and Advisors to key performance drivers and expected behaviors
Effectively managing through performance issues
Developing succession plan for your team's roles and identify top talent for future opportunities
Focusing on recruiting top talent in local marketplace
Selling Floor Operations

Serves as a Management leader on the floor to help resolve client issues and support the general running of the selling floor
Participates in Opening and Closing duties
Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
An amazing employee discount
The starting salary/hourly rate for this position is between $70,915

88,644 annually. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.
This position is also eligible for bonus.
We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).