Production Designer II

JOB TITLE: Production Designer II
LOCATION: Remote
DURATION: 6 Months
PAY RANGE: $39 - $49/hr.

TOP SKILLS:

Web and mobile design experience for task-based workflows or productivity tools, with demonstrated knowledge of the UX design process, activities, and deliverables.
Experience solving medium- to high-complexity problems across medium- to large-scope projects.
Experience conducting user testing or partnering with dedicated research teams to validate design solutions.

Company:
Our client is a global e-commerce platform that connects buyers and sellers to exchange goods across various categories.

bout the Team and the Role:
subsidiary, TCG Player, is on a quest to be the most trusted trading card game (TCG) platform - connecting and empowering the hobby community. Trading card games are a $25B global market that creates community connection through in-person games (Pokemon, Magic: The Gathering, YuGiOh, etc.). Founded by TCG enthusiasts, we operate a global marketplace and create tools, technologies, and solutions that help small businesses profitably sell TCGs at scale.

s a User Experience Designer, you will apply your domain expertise and knowledge of UX best practices to drive high-impact product improvements on our Fulfillment Solutions team - one of TCG player's critical product portfolios. In this design role, you will partner with cross-functional peers to design and deliver user-centered solutions for internal tools such as warehouse management systems (WMS) and other products and services that support domestic and international order fulfillment. You will work within an established design process and design systems to create innovative solutions that are grounded in research and validated through user testing.

Our User Experience Design team prides itself on creating a culture that fosters camaraderie, embraces diversity, and exudes passion. We value curiosity, craft, and a desire to directly interact with the real world. You don't have to be a hobbyist or gamer to love working in TCG Player's UX Design organization, but you should be comfortable with ambiguity and eager to amplify our steadfast commitment to making hobbies and games accessible, fun, and rewarding for everyone. If you're equal parts "empathy" and "ambition," this is an opportunity to take risks and stretch yourself, surrounded by teammates who will support you along the way.

What You Will Accomplish:

Create UX deliverables throughout the design process, evolving designs from early concepts, wireframes, and prototypes to final specifications.
Deliver high-value features across multiple projects, ensuring design solutions support user needs, align with business goals, and positively impact key performance metrics.
pply advanced knowledge of Figma to create, iterate, and hand off design assets while working within an established design system.
Collaborate with cross-functional teammates to deliver high-quality solutions that drive seller value, inform product strategy, and support data-driven decision-making.
Participate in user testing, workshops, and research efforts to gather insights and validate design decisions.
Obtain leadership approval and team alignment through compelling storytelling that clearly communicates your ideas and design rationale.
Build knowledge about trends in the trading card game (TCG) space, online marketplaces, and best-in-class eCommerce and payment experiences - actively sharing relevant ideas and inspiration.

What You Will Bring:

Required Qualifications:

3-4 years of UX Design experience, including web, mobile, and service design related to shipping, logistics, or similar experiences in a marketplace context. This may include customer-facing fulfillment experiences as well as internal tooling like warehouse and workflow management solutions.
Strong portfolio showcasing an iterative design process, user-centered design solutions, and problem-solving skills with measurable impact.
Demonstrated experience designing workflow-based user experiences for internal team systems, policies, and tools.
Demonstrated experience using research, user testing, and both quantitative and qualitative data to inform design decisions.
Experience collaborating with engineers and operations teams to deliver solutions that are technically feasible, maximize efficiency, and support business objectives.
Knowledge of responsive design principles and WCAG accessibility standards.

Preferred Qualifications:

Experience with leading AI tools and examples of how you've integrated them into your workflow to generate concepts, improve efficiency, or improve quality.
Familiarity with the gaming, hobby, or collectibles community - particularly trading card games.
Experience and knowledge of shipping, logistics, and fulfillment operations.

Required Skills (Non-Negotiables):

Web and mobile design for task-based workflows or productivity tools.
Demonstrated knowledge of the UX design process, including typical UX activities and deliverables.
Strong communication and collaboration skills.
Experience solving medium to high complexity problems with medium to large scope projects.
Experience either conducting user testing or working with dedicated research teams to validate solutions.

Nice to Have Skills:

Experience related to shipping, logistics, warehouse management systems, or similar experiences in fulfillment operations.
Experience designing web and mobile tools for internal teams (not consumer-facing).
Experience using AI tools to enhance their own workflow.

dditional Details:

Disqualifiers or Dislikes on Resumes:

Must show design process leading up to the end solution (discovery phase, research, concepting, prototyping, testing, iteration, documentation, etc.).
Strong engineering background NOT preferred.
Resume MUST include a portfolio link.

Education Requirement

Undergraduate degree or equivalent experience.

Required Certifications

HCI
UX Design
Graphic Design
Or equivalent experience

Software Skills Required

Figma
FigJam
Figma Make
ChatGPT
Claude
Jira
Google Workspace

Preferred Companies / Industries

UX Design experience, including web, mobile, and service design related to shipping, logistics, or similar experiences in a marketplace context.

BENEFITS SUMMARY:

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, unless otherwise stated. In addition to base compensation, full-time roles are eligible for Medical, Dental, Vision, Commuter and 401K benefits with company matching.

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