Commercial Coordinator

About Us:
Atronic Alarms is a trusted leader in security and fire protection solutions, proudly serving businesses for over 40 years. We are committed to delivering state-of-the-art systems, reliable service, and peace of mind to our commercial clients. Our team is growing, and we are looking for a skilled

Commercial Coordinator

to join us in Kansas City.

Position Overview:

As a

Commercial Coordinator , you'll handle all commercial client needs related to installation, service, scheduling, and order coordination. Your responsibilities include:
Serving as the first point of contact for commercial clients, ensuring timely support and resolution
Scheduling new installation jobs and coordinating with vendors as needed
Handling incoming service calls, emails, and texts with professionalism
Providing basic tech support (turning chimes on/off, silencing keypads, scheduling system reports)
Coordinating and scheduling regular system inspections
Benefits:

Schedule:

Monday-Friday, 8:00am-5:00pm
Time Off:

8 paid holidays per year + PTO
Retirement:

401(k) with company match
Growth:

We promote from within-real advancement opportunities!
Culture:

Team lunches, special outings, and recognition events
Coverage:

Atronic pays

75% of employees' Medical, Dental, Vision, Life, and Disability

insurance
A Day in the Life:

Start your morning by reviewing schedules and resolving any conflicts
Follow up on overnight service calls and assist customers with troubleshooting and scheduling
Monitor system health reports to proactively address potential issues
Coordinate and schedule new jobs that come in throughout the day
Collaborate with technicians to ensure resources are properly allocated
Why Join Atronic Alarms?

At Atronic, you're more than a Commercial Coordinator-you're a key contributor to a team that values your skills, supports your growth, and makes a real impact on the safety and well-being of our community

Requirements

3+ years of coordinating, customer service, or dispatching experience
Experience in a service or installation environment is a plus
Strong organizers who excel at prioritizing, multitasking, and meeting deadlines
Detail-oriented communicators who learn quickly and stay current with new security technologies
Ability to troubleshoot both technical and administrative inquiries