Account Manager

Account Manager

Compound Growth Marketing (CGM) is a marketing consultancy built to help ambitious B2B SaaS and technology companies scale to $100M+ in revenue by building sustainable, repeatable demand generation systems.
We help clients grow by designing and optimizing a Predictable Demand System, focused on three compounding drivers of growth:
Deal Volume
Deal Process
Actionable Insights
Our work spans go-to-market strategy, paid acquisition, demand capture (SEO & AI-optimized content), funnel automation, and advanced analytics. We partner closely with our clients' revenue, marketing, and operations teams to drive measurable outcomes

not just activity.
As we continue to grow, we are building out a pod-based client delivery model and looking for Account Managers to serve as the relationship anchor for a portfolio of high-growth B2B technology clients.
The Account Manager is the primary relationship owner for an assigned book of clients. You are the trusted advisor, the strategic point of contact, and the connective tissue between the client's leadership team and CGM's delivery capabilities.
This is not a project coordination role. Your job is to understand each client's business deeply enough to hold them accountable to their own goals

and to ensure CGM's work is always connected to the outcomes that matter at the executive level.
You will own a book of (roughly) 610 clients with a mandate to keep the relationships you have, grow the engagements with potential, and ensure leadership is never surprised. Every activity

quarterly business reviews, monthly adjustment calls, account plans, escalations

serves one of those three outcomes.
This is an ideal role for someone who:
Leads with business acumen and executive presence, not channel expertise
Is comfortable facilitating strategic conversations with VPs and C-suite leaders
Thrives in a cross-functional environment where they coordinate specialists rather than do the work themselves
Is genuinely curious about client businesses and motivated by their growth

not just their satisfaction
Client Ownership & Relationship Leadership
Serve as the relationship owner for an assigned portfolio of B2B technology clients
Build and maintain direct relationships with VP and C-suite stakeholders, establishing CGM as a trusted strategic partner

not a vendor
Lead quarterly business reviews focused on forward-looking alignment, growth planning, and mutual accountability

not backward-looking performance recaps
Facilitate monthly adjustment calls that surface emerging risks, reinforce the strategic plan, and maintain executive-level engagement
Run client onboarding through a formal alignment session on day one, establishing business goals, stakeholders, risks, and opportunities before any execution begins
Deliver proactive communication cadences that eliminate reactive escalations and prevent clients from ever being surprised
Account Planning & Health Management
Create and maintain both an internal account plan and a client-facing roadmap co-created with decision-makers
Actively track account health using factual, objective indicators related to stakeholder access, campaign performance, and planning alignment
Identify and escalate churn risk early with documented signals, revenue at risk estimates, and mitigation plans
Report portfolio health and revenue forecasts to the VP of Client Services on a consistent cadence
Manage contact strategy across each client's org, building person-to-person relationships at every level, not just the primary point of contact
Book Growth & Expansion
Conduct continuous business discovery to surface client priorities, organizational changes, and unmet needs beyond the current engagement scope
Identify organic expansion opportunities and action those when the timing and fit are right
Grow Revenue Under Management across the portfolio by deepening strategic alignment and connecting client business goals to CGM's full range of capabilities
Accurately forecast and act against client retention, including flagging accounts where retention concern exists
Cross-Functional Pod Leadership
Serve as the client-facing anchor of a multi-member client services pod
Route tactical execution to the correct delivery team via the project manager, and performance direction to the Strategist, activating these and other specialist team members with the client when appropriate
Collaborate with Paid Media, Demand Capture, and GTM Engineering teams to ensure delivery is consistently tied to client business outcomes
Manage the transition from sales to client services, re-validating discovery and establishing strategic alignment from day one