Program Monitor

Program Monitor (Community Developer 1A)

Come join our team!
Prince George's County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.
We are Prince George's Proud!
The Prince George's County Department of Family Services is currently seeking qualified applicants to fill a Program Monitor (Community Developer 1A), grade A18/21, in the Children, Youth, and Families Division.
About the Position
The Program Monitor is responsible for tasks related to monitoring components of assigned program contracts funding from the Governor's Office, MSDE, and County General funds. Responsibilities also include serving as a conduit providing information and referral, community outreach, technical assistance and resource development for the Children, Youth and Families Division (CYFD) and the Department of Family Services. In addition, the position is responsible for the development and preparation of assigned contracts and monitoring/tracking the status for approval through the County process.
About the Agency
The Department of Family Services improves the quality of life and overall well-being of the communities by providing information, assistance and referrals, as well as promoting and developing high quality, innovative programs that educate, empower, respect choice and preserve dignity. The department is responsible for providing assistance to some of the County's most vulnerable citizens – children, families, victims of domestic violence, people with intellectual and developmental disabilities, veterans, and seniors. The department is comprised of three divisions that serve the aging and disabled, victims of domestic violence, as well as children, youth and families in need of support and resources.
Examples of Work
Monitors program operations: oversees the day-to-day operations of various grant-funded programs.
Identifies barriers to services and makes recommendations.
Coordinates data collection, evaluation, and tracking activities for fiscal and programmatic compliance using the Scorecard and Results-based Accountability.
Develops comprehensive and specific scopes of services, providing measurable outcomes, specifying service standards and other terms of agreement to achieve Systems of Care objectives.
Meets with service providers to provide technical assistance and negotiates issues such as service targets, performance measures, fiscal items, county forms, and attachments (i.e., Certification of Insurance).
Performs community outreach; staffing resource tables at community events to include evenings and weekends to inform the community of services available through the division and the Department of Family Services.
Develops and implements a process for continuous monitoring of the status of CYFD contracts.
Reviews fiscal forms for accuracy, completeness, and correct format prior to submission.
Establishes and maintains working relationships with contract providers.
Provides technical assistance and training to grantees to improve service delivery and for quality assurance.
Qualifications
Minimum Qualifications

Candidates must meet all minimum qualifications listed below to be eligible for additional consideration:
Bachelor's Degree from an accredited college or university in Business or Public Administration, Social Service, Sociology, Psychology, or a closely related field.
Responsible work experience which includes coordination of group activities, preferably including work with disadvantaged individuals.
Must possess and maintain a valid Class C driver's license.
An equivalent combination of education, experience and training which provides the required knowledge, skills and abilities may be considered.
Preferred Qualifications
Bachelor's Degree from an accredited college or university in Behavioral Science, Human Services, Social Services, or a closely related field.
One (1) year of experience working as Program Monitor in social service programs; or two (2) years of experience working as a case manager or counselor, with at least one (1) year of supervisory experience.
Proficiency in recording keeping, tracking, maintaining, and reporting statistics according to program guidelines and requirements.
Ability to multi-task, be detail-oriented, and have excellent verbal and communication skills.
Fluent in English (bilingual preferred).
Must possess and maintain a valid Class C driver's license.
Each application must include information that clearly demonstrates the above qualifications for this position.
Additional Information
Salary Range Transparency:

The salary range listed in this announcement reflects the offer range for this position. Offers made within this range are based on qualifications, experience, and internal equity.
Tentative Interview Dates:

July 7th, 2026. Please note that interview dates are subject to change and only selected candidates will receive confirmation and additional details.
Job Location: 9187 Central Avenue, Capitol Heights, MD 20743
Conditions of Employment: Upon selection, the candidate must (where applicable):
Meet all training and performance standards and demonstrate proficiency as required by the agency.
Wear and use agency protective apparel and equipment in the performance of their assigned duties.
Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings.
Be willing and able to serve as an essential employee. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.
Only online applications will be accepted.