Graphic Designer

About Snap! Mobile, Inc
Snap! Mobile has been proudly supporting athletics and activities programs around the country with simple and dependable services since 2014. Snap! Raise has raised more than One Billion dollars for over 150,000 groups and teams through over 12.5 million participants and donors. In addition to the Snap! Raise fundraising solution, Snap! Mobile further supports schools, groups, and teams with its other brands and products: Snap! Insights (fundraising oversight dashboard), Snap! Store (spirit wear), FanX (custom-branded fan engagement app), Snap! Manage (integrated scheduling, communication, and registration solution), and Snap! Spend (transparent money management solution).

About The Role
Snap! Mobile is looking for a Graphic Designer to join our eCommerce team. As a Graphic Designer, you will work on a team led by the eCommerce Operations Manager to maintain a consistent, high-quality customer experience from website launch to order fulfillment. Your primary responsibility will be converting client branding into personalized eCommerce websites and into web and print-ready assets to build personalized eCommerce websites. You’ll also collaborate with the Marketing, Customer Service, and Engineering teams to ensure alignment with department objectives and contribute to the innovation of fresh design concepts and driving customer engagement.

Full-time, hourly ($25/HR), Hybrid position in Austin, TX.

Who You Are

Have a sharp eye for detail and deliver high-quality work

Well-organized with excellent time-management skills to meet quotas

Ability to re-prioritize and be flexible when needed when objectives change

Comfortable with multi-tasking and learning in a fast-paced, high-growth, remote environment

Have excellent communication skills, both written and verbal

Graphic Designer Responsibilities

Work with the eCommerce Operations Manager to manage and execute department strategy

Work with the eCommerce team to apply experience towards optimization strategies

Convert customer-provided assets into web/print-ready assets that meet defined specifications for physical production and website development

Stay organized and manage multiple projects simultaneously

Balance competing priorities to meet project deadlines and quotas

Collaborate cross-departmentally to maintain a consistent and positive user experience

Fulfill eCommerce orders based on product specifications and troubleshoot production errors

Maintain a consistent user experience on personalized eCommerce websites

Manage workload and fulfillment queues on several applications such as Zendesk, Jira, and Netsuite

Create designs for seasonal initiatives to drive customer engagement

Preferred Experience, Skills, And Abilities In a Graphic Designer

Accredited certification in graphic design (bachelor's degree, associate's degree, verifiable certification of a graphic design program, etc.), or a related field

Proficiency in graphic design software such as Adobe Creative Suite, specifically Photoshop and Illustrator (2+ years desired)

Prior remote work experience

Must be able to work independently and manage multiple projects simultaneously while operating in a part-time capacity with flexibility in working hours

Proficient in print media and type systems and an understanding of raster vs. vector files

Excellent written communication skills

Familiar with project management platforms such as Zendesk or Jira

Benefits

Medical, Dental, Vision

401K with a 4% match from the company

Accrued paid time off (PTO) at a rate of 15 days earned per year for full-time work.

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