Account Executive, Software Sales

The Account Executive (AE) at Zirous plays a critical role in sustaining and expanding revenue within the Revenue Operations (RevOps) division. This role maintains a primary focus on strategic partnerships with Adobe and Zendesk, while also engaging with other key partners, including HubSpot and Salesforce. Acting as the central bridge between active clients, strategic partner representatives, and our internal delivery teams, this position ensures 100% client satisfaction, drives long‑term customer lifetime value (LTV), and accelerates co‑sell pipeline velocity.

The position reports directly to the Director of Sales, and works closely with the VP of Strategic Alliances and the Director of Revenue Operations.

Location
Zirous provides a hybrid work model, offering in‑office days Monday – Thursday and work‑from‑home (remote) days each Friday. On‑site office days within the West Des Moines, IA office will vary due to the nature of this sales position. Your daily work location may vary based on client prospecting activities and partner events. Local candidates within the Des Moines, IA metro are given priority in the recruitment process.

Key Responsibilities

Lead Generation & Prospecting: Research and identify new accounts to build a robust pipeline of target accounts.

Discovery & Qualification: Rapidly identify decision‑makers, assess prospect pain points, and qualify leads based on budget, authority, need, and timeline.

Strategic Partner Relationship Development

Relationship Mapping: Build, nurture, and maintain tight‑knit collaborative relationships with partners including RevOps Executives, Customer Success Managers, and partner channel representatives.

Co‑Sell & Referral Management: Manage incoming warm leads, handle account mapping, target uncontacted partner account lists, and work side‑by‑side with partner reps to close co‑sell motions.

Business Value Management: Transition clients beyond a project‑based focus to continuous, long‑term business value using the internal RevOps playbook.

Partner Alignment Syncs: Execute at least 2 strategic check‑ins and 2 tactical/opportunity‑focused syncs with Adobe and Zendesk partner teams each month.

Partner Page & Portal Upkeep: Oversee the accuracy and strategic updates of Zirous' partner pages and portal registrations.

Activity Reporting: Create and track weekly activity, displaying touch points within Salesforce.

Client Engagement & Check‑In: Own, schedule, and execute the Quarterly Check‑In (QCI) process for 100% of active clients, evaluating satisfaction, mitigating retention risks, and uncovering expansion opportunities.

Meeting Synchronization: Coordinate internal alignment meetings to compile client insights before conducting the client‑facing QCI.

Follow‑Up Execution: Distribute post‑meeting action plans to internal technical teams within 5 business days of the QCI.

Division Briefings: Deliver documented follow‑up action and pipeline update reports to the Director of RevOps within one business day for any cross‑sell or upsell opportunities surfaced.

Client Lifecycle Onboarding: Attend onboarding sessions for Net New RevOps clients to establish early relationships and align long‑term relationship mapping.

Cross‑Sell Strategy & Execution: Research and identify a minimum of 10 existing client companies per month that demonstrate technical gaps or are ideal fits for expanded RevOps services; coordinate qualified outreach loops to secure at least 1 brokered meeting per month between an existing client and a Zirous division lead; maintain pristine documentation of all interactions, partner notes, meeting summaries, and pipeline opportunities in Salesforce; identify and facilitate cross‑divisional selling opportunities, aiming to close at least one deal per quarter.

Requirements
Experience

Lead Generation & Prospecting: 3‑5 years of experience in sourcing, cold calling, and leveraging sales intelligence platforms.

Account Management: 3‑5 years of experience in customer success or technology‑focused relationship roles.

Quota Attainment: Proven track record of consistently meeting or exceeding assigned sales targets and revenue goals.

SaaS & Services Sales: Experience in B2B technology consulting, implementation, integration, or digital transformation.

Platform Familiarity: Exposure to customer experience or enterprise Revenue Operations platforms; prior experience leading software demos.

Travel Requirements: 25%‑30% travel to partner hubs such as Atlanta, Austin, Madison, and Chicago.

Education: Bachelor's degree in Business, Marketing, Communications, or related field.

Skills & Competencies

Tools Fluency: Strong proficiency in navigating Salesforce for activity logging, opportunity tracking, and pipeline reporting.

Communication & Presence: Exceptional verbal, written, and public communication skills, comfortable engaging executive decision‑makers or pitching collaborative ideas.

Agility & Collaboration: Strong analytical judgment; capacity to handle highly cross‑functional team dynamics.

Benefits

Competitive compensation based on experience, with a 401(k) match.

Dynamic and supportive work environment.

Role in a high‑impact team.

Supportive environment that promotes personal and professional development.

Hybrid model with flexible scheduling.

Unlimited time off (FTO) policy.

Paid holidays.

Cell phone subsidy and discounts with Verizon.

Prioritization of employees' personal time, career aspirations, and life goals.

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