Job Summary
The Director – Program Management is accountable for enterprise IT delivery portfolio planning and decisioning at SHI. This role owns initiatives after approval, translating charters into integrated delivery roadmaps, yearly plans, and in‑year prioritization decisions that reflect enterprise capacity and constraints. The director serves as the owner of portfolio strategy, outcomes, and trade‑offs, translating enterprise objectives into integrated programs and product roadmaps. Working closely with executive stakeholders and the PMO, the director ensures the organization focuses on the right initiatives, in the right order, with clear accountability for results. The role requires strong business judgment, influence, and experience at the intersection of strategy, execution, and product delivery. The position requires reporting to a location in Austin, TX or Somerset, NJ on a hybrid basis.
Role Description
- Own the IT delivery portfolio post charter, ensuring approved initiatives are realistically planned, sequenced, and coordinated.
- Lead annual enterprise delivery planning, producing integrated, capacity‑aware roadmaps aligned to approved charters.
- Drive in‑year portfolio decisioning as new charters enter or delivery constraints change.
- Translate approved charters into delivery‑ready plans without redefining scope, funding, or business value.
- Lead portfolio‑level trade‑off discussions across timing, capacity, dependencies, and funding, enabling informed executive decisions.
- Assist in resolving conflicts related to scope, priority, and resource allocation across initiatives.
- Act as a trusted partner to senior leadership on portfolio decisions, trade‑offs, and investment choices.
- Build, lead, and mentor a team of Program Managers accountable for consistent portfolio planning and decision insight.
- Ensure strong collaboration with business, transformation, finance, architecture, and delivery leaders to maintain portfolio alignment.
- Partner closely with the PMO to align portfolio planning, governance standards, and reporting practices.
- Ensure portfolio data (plans, dependencies, risks) is accurate, transparent, and decision‑ready for executive leadership.
- Ensure clean hand‑off from portfolio planning to execution teams while maintaining portfolio‑level visibility.
Behaviors and Competencies
- Leadership – Inspire others to take leadership roles and foster a culture of shared responsibility and continuous improvement.
- Strategic Thinking – Analyze complex situations, drive organizational transformation, and adapt strategies to changing market conditions.
- Business Acumen – Provide strategic guidance and insights to drive overall business success.
- Communication – Lead and model exceptional communication at all levels, develop implementation strategies, and coach others.
- Change Management – Lead and model change management, develop strategies, and coach others.
- Collaboration – Lead complex team projects, inspire effective collaboration, and foster mutual respect and shared purpose.
- Decision‑Making – Mentor others in decision‑making skills and create frameworks that enhance team capabilities.
- Problem‑Solving – Lead strategic problem‑solving initiatives, inspire improvement, and foster proactive problem‑solving.
- Results Orientation – Inspire a results‑oriented culture, set high standards, and hold everyone accountable for achieving results.
- Strategic Implementation – Lead development and execution of comprehensive strategic plans, guide teams, and drive organizational change.
- Project and Goal Focus – Lead strategic project initiatives, inspire goal‑oriented focus, and foster an environment that values alignment and optimization.
Skill Level Requirements
- Expert – Ability to manage, drive and adapt to organizational change while maintaining team morale and productivity.
- Expert – Skilled in assessing and addressing potential risks to ensure smooth operations and safeguard organizational interests.
- Expert – Skilled in engaging and managing relationships with stakeholders to ensure alignment and successful support outcomes.
- Expert – Skilled in strategic planning and implementation, aligning with responsibilities of developing and implementing strategic plans to achieve organizational goals.
- Expert – Experienced in change management and consulting, crucial for driving innovation and continuous improvement.
- Expert – Understanding of IT industry trends and dynamics, ensuring continuous learning and staying ahead of market shifts.
Other Requirements
- Bachelor’s degree in Business, Management, Engineering, or a related field (Master’s degree preferred).
- 10+ years of progressive program and/or project management experience, including leadership of complex, enterprise‑wide initiatives.
- Demonstrated experience leading large, cross‑functional program and/or product portfolios.
- Strong expertise in program management methodologies, including Agile, Waterfall, and hybrid delivery models.
- Proven success engaging senior stakeholders and leading through influence in matrixed environments.
- Extensive experience leading enterprise transformation initiatives and managing large, complex IT programs.
- Strong business acumen with the ability to translate strategy into executable portfolios and roadmaps.
- Exceptional leadership, communication, and stakeholder management skills.
- Strong strategic planning, analytical, and problem‑solving capabilities.
Preferred
- Advanced degree (MBA or equivalent).
- Experience working within IT organizations with formal PMO structures.
- Experience leading both information technology program and product disciplines.
- Background in digital transformation, operating‑model change, or large‑scale enterprise initiatives.
- PMP, PgMP, PMI, or equivalent certification.
- Proven experience leading major IT implementations such as ERP, cloud migrations, core systems modernization, or enterprise platform transformations.
Benefits
- Commitment to diversity and inclusion as the largest minority‑ and woman‑owned enterprise in the U.S.
- Continuous professional growth and leadership opportunities.
- Health, wellness, and financial benefits to offer peace of mind to you and your family.
- World‑class facilities and the technology you need to thrive – in our offices or yours.
Compensation
The estimated annual pay range for this position is $180,000 – $200,000, which includes a base salary. Benefits may include, but are not limited to, medical, vision, dental, 401(k), and flexible spending, and the compensation depends on job‑related knowledge, skills, experience, and market location.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
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