Sales Coordinator

Ten Five Hospitality is Hiring a Sales Coordinator!Job Summary: The Sales Coordinator works with many other departments across campus, including events, front office, back-of-house, front-of-house, and marketing. The Sales Coordinator must be articulate, confident, and organized– someone who thrives in a high-volume setting and can juggle many moving parts. Candidates must be friendly, pleasant, outgoing, and attentive to guest needs. Top notch communication skills are a must to succeed in this role.Duties and Responsibilities:Generates new business, following up with new leads, proactively develop and manage a full pipeline of prospective sales, including but not limited to: Current client list, contacts from past inquiries, outreach to event planners, hotels, surrounding businesses, social clubs, targeted brands, etc.Maintain comprehensive sales database of the above-mentioned contacts.Enter group rooming lists and being in constant communication to all necessary departments regarding updates/changes to existing events or group stays.Responds to all incoming event and catering inquiries in a timely manner, working a pipeline of inquiries, prospects, tentative and definite bookings.Keep credit card deposits and information updated.Create booking links as needed.Ensures the sales department has the necessary supplies and materials to run smoothly.Creates resumes for groups staying at the hotels and attends weekly resume meetings to discuss details.Follows up on contracts to ensure menu selections, deposits, full payments, and guest counts are received by the required deadlines.Prepares for, and attends weekly BEO meetings with involved departments to review upcoming events.Coordinates with Chef for revisions and updates of event and catering menus regularly, reflecting seasonal menu changes and client requests.Collaborates with all department heads to ensure all required staffing levels are met in anticipation of any special events and clearly communicate strategy for execution of events and catering.Coordinates with outside vendors including but not limited to: banquet rentals, florists, A/V, event staffing, transportation, etc.Send thank you evaluation letters to all groups that have checked out and forward any feedback to the Director of Sales & Marketing.Keep track of inventory for Sales & Events.Perform other duties as assigned.Qualifications:At least 1 year in sales and 1 year in events, preferably in the hospitality industry.Marriott systems (Lightspeed and CI) experience preferred.Excellent listening and communication skills.Must have the ability to work a flexible schedule, including weekends, holidays, and late hours when necessary.Must have the ability to report to work on time and when scheduled.Must have the ability to stand and/or walk for extended periods of time.Be attentive, accountable, and highly organized.Must have the ability to plan multiple activities simultaneously.Possess excellent interpersonal and communication skills.Possess excellent phone skills and be guest service oriented and proactive.Ability to maintain a positive and professional demeanor and composure at all times.Ability to be friendly, engaging, gracious, and the ability to focus and connect with all guests and team members and exceed their expectations.Have an upbeat, energetic, authentic, positive, and professional attitude at all times.Know how to participate in a team environment and assist other departments when needed, providing lateral service.Physical Requirements:Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance.Move up and down stairs, service ramps, and/or ladders.Reach overhead and below the knees, including bending, twisting, pulling/pushing, and stooping. Enter and locate work-related information using computers. Perform other job duties as requested.
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