Sales Specialist

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Gowan Seed Company, Yuma, AZ

Key Responsibilities

Process customer orders for assigned sales representatives via phone and email

Communicate proactively with the Sales Team regarding order status, inventory availability, and shipments

Prepare and distribute sales reports as requested to support sales planning and forecasting

Maintain accurate customer and sales records to ensure reliable reporting and sales activity tracking

Perform additional administrative and operational tasks as needed to support the Sales Team and overall business operations

Customer Service & Order Management

Answer incoming calls and provide friendly, professional customer service for orders and general inquiries

Track customer orders from entry through invoicing to ensure accuracy, completeness, and timely fulfillment

Follow up with customers regarding payments and waivers

Maintain up-to-date customer records, including addresses, pricing, and sales history

Monitor inventory levels and place seed orders as needed to maintain product availability

Communicate with suppliers regarding seed availability, order status, and delivery timelines

Coordinate seed transfers between locations as required

Place seed orders and coordinate with other Sales Coordinators to meet supplier minimums while avoiding duplicate purchases

Track booking amounts and confirm whether orders are booked/contracted or fulfilled as spot purchases

Process seed reclasses, including changes to treatment, pelleting, or priming that impact cost and part numbers

Qualifications

3-5 years of experience in sales support or related role

Strong written and verbal communication skills

Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

Ability to work independently and manage multiple tasks efficiently

Strong attention to detail and excellent organizational skills

Schedule

Work Hours: Monday–Friday, 8:00 AM–4:30 PM (includes a 30-minute lunch break)

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