Healthcare Account Executive - Memphis, TN.

Job Description The Healthcare Account Executive achieves the assigned sales plan by generating profitable UPS revenue growth through the development of new business and the retention of existing business within their assigned accounts. The incumbent analyzes customers' current supply chain needs to create appropriate solutions and promptly respond to customers' requests. This position builds successful partnerships with key stakeholders at all levels of customers' organizations to cultivate relationships and generate revenue opportunities across all product and service lines. This role meets with customers daily to discuss complaints and obtain supporting documentation. The position collaborates with operations to implement accounts with special needs to adequately handle customers' shipping needs.
Responsibilities Executes on previously signed contracts to introduce new products and services to customers and expand business within customer accounts
Performs pre-call analysis to prepare for sales calls
Responds to internal sales leads from various sources to identify sales opportunities and create a sales strategy
Analyzes price quotes to verify accuracy and determine how to propose the solution to the customer
Generates customer-facing reports to outline shipping history, billing history, and account incentives and renegotiate contracts
Documents customer information and provides account status to the sales team
Trains customers on proper packaging techniques to avoid damages
Builds and maintains relationships throughout a customer organization and makes recommendations regarding account decisions or strategies
Recognizes when customers are having issues, identifies resolution to basic customer issues and recommends solutions
Must have reliable transportation
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer
Preferred Qualifications Familiarity with the core service offerings across business units and deep familiarity with product, service, and customer-facing technology offerings of at least one business unit
Knowledge of competitors’ offerings and ability to compare and contrast UPS products with those of competitors
Understanding of industry and financial trends and critical aspects of business models and operating structures
Ability to use negotiation techniques in less complex situations and gain consensus
Detailed understanding of supply chain concepts and ability to recommend solutions to supply chain problems
Experience with supply chain concepts
Capability to research stakeholders’ needs and provide input into product promotion
Equal Opportunity Employment UPS is an equal opportunity employer. UPS does not discriminate on the basis of race, color, religion, sex, national origin, veteran, disability, age, sexual orientation, gender identity or any other characteristic protected by law.

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