Senior PMT, Agentic Commerce Experiences

Shape the future of Amazon's presence across agentic platforms as the principal product leader defining our integration strategy and customer experience vision. In this role, you'll pioneer new ways for customers to discover and shop Amazon's selection through emerging AI-driven platforms, while building the foundational capabilities that will scale across future opportunities.

Key Job Responsibilities
As the Senior PMT, you'll operate at both strategic and tactical levels, defining the long‑term vision for Amazon's integration with agentic platforms while driving day‑to‑day execution. You'll spend significant time synthesizing customer needs, technological capabilities, and business opportunities to create compelling product strategies that align with Amazon's customer‑obsessed culture. Working closely with engineering teams, you'll translate these strategies into clear technical requirements and roadmaps.

A typical week will involve deep collaboration with technical teams on architecture and implementation decisions, particularly around LLMs and generative AI integrations. You'll lead complex stakeholder discussions with internal teams (Search, Personalization, Retail) and external platform partners, driving alignment on integration approaches and customer experience standards. You will write detailed strategic documents, including PRFAQs and operational plans, that articulate your vision and execution strategy.

You will own the end‑to‑end customer experience across platform boundaries, identifying opportunities to delight customers while maintaining Amazon's high bar for trust and security. This includes defining new interaction models, establishing success metrics with our BIE team, and rapidly iterating based on customer feedback and data. As a senior leader, you'll also mentor product managers and shape the broader organization's approach to product development in the agentic space.

About the Team
We're a fast‑moving, entrepreneurial team at the forefront of Amazon's expansion into agentic commerce platforms. Our culture emphasizes customer obsession, rapid experimentation, and high‑judgment decision‑making. We believe in moving fast, learning faster, and aren't afraid to try new approaches that could revolutionize how customers discover and shop on Amazon. Our team members are builders at heart who thrive in ambiguous environments and are energized to shape the future of digital commerce. We offer an environment where technical excellence meets creative problem‑solving, and you’ll work alongside some of the best engineers in the industry delivering delightful customer experiences.

Basic Qualifications

Bachelor's degree

Experience owning/driving roadmap strategy and definition

Experience with feature delivery and trade‑offs of a product

Experience contributing to engineering discussions around technology decisions and strategy related to a product

Experience managing technical products or online services

Experience representing and advocating for a variety of critical customers and stakeholders during executive‑level prioritization and planning

5+ years of product or program management, product marketing, business development or technology experience

Preferred Qualifications

Experience in building and driving adoption of new tools

Experience building working prototypes using AI tools

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription), Basic Life & AD&D insurance, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 151,200.00 - 204,600.00 USD annually

Company: Amazon.com Services LLC
Job ID: A10444763

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