Program Coordinator

Salary Range
$5,720.00 - $5,902.00 per month commensurate with experience and qualifications

Purpose
Provides resources, support and training to staff and clients to facilitate agency, program, and consumer goals. Supervises, hires and trains staff, manages budgeting and contract fulfillment, and assigns special projects in areas of responsibility. Ensures maintenance of equipment, ordering of supplies, inventory and quality of service.

Principle Responsibilities

Assures adequate program staffing through scheduling, recruitment, hiring and orientation of direct service, substitute and volunteer staff as assigned; provides all aspects of supervision, evaluation and training of staff.

Acts as a resource for rehabilitation, program development, community based employment and activities, serving as liaison between program services and the community.

Provides oversight of daily operations and services including case management, communications and advocacy, assuring quality services are provided in a timely manner.

Assures timely communications with persons served, families, care providers, funding sources, staff, management and community.

Participates in the development and implementation of the agency planning effort including departmental budgeting, policies and procedures, and implementation of agency goals.

Oversees accuracy and timeliness of billing, payroll, funding, DOL compliance, inventories, training records and various internal and external reports.

Conducts tours, presentations and client intakes.

Assures compliance with all safety regulations.

May act as manager in the absence of the assigned manager.

Provides direct service in program operations as needed to assure adequate staffing ratios.

Acts as a mandated abuse reporter.

May perform special projects or other duties as assigned to assure the efficiency of the program.

Minimum Qualifications
Bachelor’s degree or equivalent plus three years of related experience working with people with disabilities in a rehabilitation environment.

Reports To
Manager

Supervisory Responsibility
Yes

Required Knowledge, Skills and Abilities

Proficiency in MS Word, Excel, database and spreadsheet.

Ability to communicate effectively and provide excellent customer service.

Ability to facilitate systems and checks to assure delivery of quality service and product to internal and external customers.

Knowledge of the principles of management, supervision, planning, fiscal management, fair employment practices, regulations, safety, health and client rights.

Ability to observe, evaluate, document and communicate verbally and in writing.

Knowledge of rehabilitation and program development.

Environmental Conditions
Constant movement around service area, and travel into the community. Time spent sitting, using a computer station, periods of intense concentration, using the telephone, paperwork. Time spent in meetings, travel to various work site locations throughout three counties. Exposure to outdoor weather and environmental conditions. Positions connected to a production environment are also exposed to times of fast paced activity, loud noise and to dust and airborne particles. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Visit www.hopeservices.org to find out more about us and the people we serve.

Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.

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