Senior Associate, Communications

## Senior Associate, CommunicationsApplyremote type:

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R-1503**Job Description:**The Senior Associate, Communications is a central connector helping to bring Cityblock’s mission to life for both internal and external audiences. You support the development and execution of integrated communication strategies by translating business priorities into clear, engaging, and aligned communications.The Sr. Associate is responsible for the publication of company-wide newsletters, managing cross-functional workflow requests, sourcing powerful stories and serving as a trusted partner for various internal teams like People and IT. We are looking for an agile, process-oriented communicator who is passionate about healthcare equity, curious about how people digest information, and interested in exploring AI tools to help our team work smarter.**Responsibilities:**Content Creation & Channel Management* Newsletter Production: Owns the day-to-day content development of company-wide newsletters, ensuring every edition is polished, on-brand, and reinforces our key priorities.* Multi-Channel Execution: Creates digestible content for the intranet, email, Slack, video, and our monthly All-Hands.* Intranet Maintenance: Act as the primary gatekeeper for the company intranet, ensuring resources are up-to-date, content is easy to find, and stakeholders understand

best practices.* Social Media Management: Developing, editing, and publishing content for Cityblock's LinkedIn and monitoring comments, messages, and mentions.Tactical Execution & Project Management* All-Hands Coordination: Support coordination and execution of monthly All-Hands meetings, including pre- and post-event communication, coordinating agendas, drafting slides, and liaising with stakeholders.* Storytelling Support: Supports sourcing and completion of virtual interviews with Cityblock members and employees. You’ll manage the logistics, from scheduling to securing legal releases, and draft the initial narratives for use across internal and external channels.* Editorial Review: Support colleagues across the company by proofreading and editing materials for tone, clarity, and consistency, ensuring all communications align with previously documented information.Strategic Support & Change Management* Change Communications: Assist in implementing communication plans for organizational changes or policy shifts.* Situational Readiness: Support the broader team during "quick response" moments by drafting templates and organizing communications.* AI & Innovation: Experiment with AI tools to help draft content more efficiently and find new ways to scale our storytelling efforts.**Requirements:*** Bachelor’s degree in Communications, Public Relations, Marketing, or a related field or equivalent work experience.* 3+ years of experience in internal or corporate communications* Proficiency in Google Suite, Slack, ClickUp, Gemini and basic video editing technology.Behavioral Competencies (Growth Agent & Result Driver)* Adaptability: Ability to translate evolving strategies into actionable work while remaining flexible in a rapidly changing startup environment.* Problem Solving: Solves straightforward problems using judgment and technical experience; recognizes when to escalate issues after making a good-faith effort to resolve them.* Communication Style: Impeccable written and verbal skills; able to bridge communication gaps between different departments.We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company’s equity program, paid time off, including vacation and sick leave. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location. The expected salary range for this position is:$71,000.00 - $90,500.00 AnnualCityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.**We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.**### About Us:Cityblock Health is the first tech-driven provider for communities with complex needs—bringing better care to where it’s needed most, block by block. Founded in 2017 on the premise that “health is local” and based in Brooklyn, we are backed by Alphabet’s Sidewalk Labs along with some of the top healthcare investors in the country.Our mission is to improve the health of underserved communities. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams and Virtual Care offerings.In close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members. Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve.Over the next year, we’ll grow quickly to bring better care to many more members and their communities. To do this, we need people who, like us, believe that everyone should have good care for what matters to them, in their community.Our work is grounded in a belief in the power of a diverse community. To close gaps in care and advance equity in the communities we serve, we have to start with making our own team diverse and inclusive. Our ways of working are characterized by creativity, collaboration, and mutual learning that comes from bringing together a community from diverse backgrounds and perspectives. We strive to ensure that every person on the Cityblock team, and every Cityblock member, feels supported and included as a part of our community.**Our Values:**

Aim for Understanding

Be All In

Bring Your Whole Self

Lean Into Discomfort

Put Members First**About our Team:**

We employ a field-based, home-based care model and are committed to meeting members where they are--in their homes, in their community, and in our Hubs. We will go above and beyond to connect with Cityblock members in a non-judgmental, respectful and empathic manner, to meet their needs, and to provide feedback to the system as a whole as we strive to do better every day.
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