Manager of Sales Support - Kroger

Job Summary
Perform all functions to assist Business Managers in the selling process by effectively using the Sales Information Systems and providing all the administrative support necessary.

Essential Duties and Responsibilities

Lead, Train and Develop Kroger Sales Support Team

Manage and communicate timelines for Kroger Team Processes

Assist with calculating and submitting sales forecasts & trackers

Pre-Appointment Preparation

Sales Presentation Preparation

Compile Sales Materials

Post-Appointment Follow Up

Complete Customer Forms accurately

Post Reports, Promotions and Pricing on SharePoint

Work with Customers to resolve order or pricing issues

Interface with Customer's systems

All Other Sales Support Functions, as needed

Competencies

Leadership

Time Management

Judgment and Decision Making

Active Listening

Accuracy

Communication

Qualifications

Bachelor’s degree in Business, Marketing, or related field. (Or similar work experience)

2 - 5 years of customer service or sales administrative support preferred.

General Computer knowledge and skills.

Experience with Microsoft Office products a must.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This position requires frequent sitting, standing, and walking in an office environment. Must be able to use a computer and other office equipment for extended periods of time.

While performing the duties of this job, the employee is frequently required to talk to and convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Required to hear at normal speaking levels with or without correction and can receive detailed information through oral communication. May be required to stand, particularly for sustained periods of time. Will move about on foot to accomplish tasks. Use hands to handle or feel and reach with hands and arms. Use fingers to pick, pinch or type.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability, and physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment
Hybrid work environment with flexibility for remote and in-office work. Sitting for prolonged periods of time are critical. Frequent use of company communication devices is required such as a computer, phone, and other office electronics. The requirements listed above are representative of the knowledge, skill, and/or ability, and physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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