Account Executive

About Instrumentl
Instrumentl is a hypergrowth YC‑backed startup with over 3,000 nonprofit clients, from local homeless shelters to larger organizations such as the San Diego Zoo and the University of Alaska. We build the future of fundraising automation, helping nonprofits discover, track, and manage grants efficiently through our SaaS platform.

About the Role
We’re hiring a remote Account Executive who will be the face of our brand for prospective customers. The role involves delivering 1:1 concierge onboarding and consultative sales experiences, handling inbound and outbound opportunities from first contact to close, and owning a book of accounts.

Key responsibilities include speaking to busy Executive Directors, Development Directors, Grants Managers, and professional grant‑writing consultants, conveying warmth, kindness, and competence, and contributing to Instrumentl’s growth as a hunter who understands institutional fundraising.

Position is remote and requires you to be based in the continental United States.

Get to know us at instrumentl.com/about!

What You’ll Get to Do
Pipeline & Closing

Become an expert on grants and institutional fundraising to have genuinely useful conversations with prospects

Outbound into your book of business using creative, personalized tactics to generate pipeline

Run a mix of high‑velocity and longer sales cycles with warmth and precision, from first contact through close

Follow up with prospects quickly and be highly responsive to their questions

Experiment with new onboarding flows and sales pitches to accelerate growth

Customer Experience & Feedback

Deliver concierge‑level onboarding experiences that upgrade customers’ institutional fundraising workflows and help them love the Instrumentl brand

Provide product and design input on the first‑time user experience

Surface insights from customer conversations to improve positioning and pitch

What We’re Looking For
Required

2–4 years of closing experience in a high‑velocity, customer‑facing SaaS role (or similar environment)

Empathy: driven to solve the actual, underlying problem for customers, especially problems that go unsaid

Curiosity: effort to understand the true nature of the problem you want to address so you can provide the best solution

Grit: understanding that mastery of any role requires hard work and coaching, and enjoyment of that challenge and journey

Excellent written and verbal communication skills

Drive: desire to take control of your own success and build on existing processes

Comfortable with tools such as G Suite, Zoom, Slack, and CRM platforms

Nice to Have

Experience selling into the nonprofit market

Background in fundraising or nonprofit operations

Startup or remote work experience

Compensation & Benefits

100% covered health, dental, and vision insurance for employees, 50% for dependents

Generous PTO policy, including parental leave

401(k)

Company laptop and stipend to set up your home workstation

Company retreats for in‑person time with your colleagues

Work with awesome nonprofits across the US, helping to power their success

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