Sales Manager

We are looking for a Sales Manager for the HVAC division, based in Crossville, Tennessee. This is a full‑time position (30‑39 hours per week) with a salary range of $52,000.00 to $125,000.00 annually.

If you are unable to complete this application due to a disability, contact the employer to ask for an accommodation or an alternative application process.

WHO WE ARE
Eco Home Solutions, Inc. DBA Crossville Heating and Cooling, Inc. is a family‑owned, rapidly growing home solutions company. We value our team as our greatest asset and seek top talent to join our collaborative and professional environment.

WHAT WE’RE LOOKING FOR

Loyal:

Promote and protect the company in word and deed, including social media, customer interaction, and interactions with co‑workers.

Dependable:

Punctual, good attendance, complete goals as expected, and take pride in quality work.

Motivated:

Eager to satisfy customers, complete job tasks, take on new challenges, and show professional growth.

Professional:

Present a professional image in speech, dress, and driving in all settings.

Customer Priority:

Advocate for customers; customer needs always come first.

FUNCTIONAL ROLE
As Sales Manager for the HVAC division, you will lead sales growth and develop a professional HVAC sales team. You will oversee daily operations, coach the sales team, and collaborate with upper management to set goals and strategies for success.

ESSENTIAL DUTIES & RESPONSIBILITIES

Collaborate with the Chief Operating Officer to set departmental goals.

Oversee daily activities of the Sales and Service division to meet goals and client expectations.

Drive and coach the sales team through proper sales processes, training, and support.

Perform sales activities alongside sales team members.

Assist in day‑to‑day operations of the service department, including customer care and technician development.

Manage personnel and develop strong teams in both sales and service.

Review progress and enforce proper sales processes.

Debrief tech sales calls and develop better sales skills and presentations.

Conduct in‑field and in‑office training on sales and customer relations.

Drive the membership program through training and action.

Coach, encourage, and hold the service team accountable for customer care.

Assist upper management with additional tasks as needed.

Develop specific plans to ensure revenue growth.

Implement new strategies to improve both the sales and service divisions.

Meet regularly with various teams to coordinate efforts and ensure stable sales results.

Accurately forecast annual, quarterly, and monthly revenue streams.

Coordinate company resources to ensure efficient sales results.

Execute the company's sales policies, best practices, and procedures.

Assist sales personnel in establishing rapport with decision‑makers.

Collaborate with the Chief Operating Officer to develop sales strategies to improve market share.

Help educate the sales team through training programs on new equipment sales and services.

QUALIFICATIONS

Excellent customer relations and interpersonal skills.

Strong organizational and time management skills.

Excellent verbal and written communication.

Strong attention to detail.

Self‑starter attitude; accomplish tasks in a timely manner.

Friendly demeanor toward customers; work well with diverse personalities.

Strong technical knowledge, problem‑solving, and troubleshooting skills.

Ability to read and understand technical specifications, construction plans, and contract requirements.

Broad understanding of HVAC and plumbing.

Ability to pass a drug screen and/or background check.

Ability to read and write English.

Ability to operate under all weather conditions.

Physical capability to climb, stoop, balance, crouch, crawl, and/or kneel continually.

EDUCATION AND/OR EXPERIENCE

2+ years of HVAC residential service experience.

3+ years of sales manager experience.

Valid driver’s license.

Good driving record (no DWI in the past 5 years).

Clean criminal background (no felonies in the past 7 years).

Strong troubleshooting skills.

Exceptional communication and sales ability.

Ability to work in a high‑paced environment.

EPA certification.

WHAT WE OFFER

Competitive wages.

Weekly pay.

Medical, dental, and vision plans.

401(k) with company match.

Paid vacation days, plus unpaid personal and sick days.

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