Technical Writer

Job Overview
The Cisco Lysaker Documentation team are looking for a Technical Writer to join the team, which is responsible for most of the user-facing documentation for all products and solutions made at Lysaker. That means we develop user resources like our Help Center, Installation guides, Administrator guides and User guides. Our Documentation Team consists of four creative and ambitious people with very different backgrounds, but with the common goal of helping our customers experience our products and solutions in the best possible way.

Your Impact

Develop and maintain detailed API‐and administrator documentation, including overviews, descriptions, and request/response examples.

Collaborate with developers, product managers, and other stakeholders.

Review and edit existing API and administrator documentation to improve clarity, consistency, and usability.

Design technical documentation with text, images and animations.

Drive innovation and experiment with new content formats, information architecture, and workflow‑driven minimalistic content.

Work both independently and in collaboration with others for various projects.

Publish documentation to the web.

Contribute to the development of new solutions.

Participate in user testing of new products and solutions.

Minimum Qualifications

Relevant higher education.

Experience with technical documentation and can convey technical information.

Experience/API knowledge and understanding.

Ability to learn about new products, technology and tools quickly.

Familiarity with Agile development methodologies.

Preferred Qualifications

Experience with InDesign, Illustrator, Photoshop and XML‑based tools.

Experience with 3D animation is a plus.

An eye for detail, can collect facts and put them together.

Creativity and critical thinking skills to solve customer problems.

An advanced level of written and verbal communication skills in English. Knowing a Scandinavian language is preferred.

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