Sr. Digital Program Manager, Prime Video Global Operations

Sr. Digital Program Manager, Prime Video Global Operations
Job ID: 3154127 | Amazon.com Services LLC

Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies, with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at any time and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business – available in over 240 countries and territories worldwide. The team works in a dynamic and global environment where innovating on behalf of our customers is at the heart of everything we do.

We are searching for a Sr. Digital Program Manager who can hold a leadership position in building strategic partnerships with cross-functional technical teams, product teams, and operations teams; be passionate about processes and innovation; and navigate a complex environment with both business and technical aspects. This role demands a high capacity to Learn and be Curious, Earn Trust, Invent and Simplify, and Deliver Results as we adapt to the fast-moving environment and drive efficiency and simplification for global customers.

In this role, you will have the opportunity to work with various stakeholders, including global cross-functional teams within Amazon and technical teams. The successful candidate will need to be entrepreneurial, wear many hats, and work in a fast-paced, dynamic, and highly collaborative environment. If this sounds intriguing, please consider this role with Prime Video.

Responsibilities

Be the subject matter expert for your assigned program

Define value proposition, entitlement, and limitations to cross-functional teams

Be the liaison between various technical, business, and development teams to drive both proactive and reactive customer and partner experience outcomes

Own and support global cross-team coordination, project management, and be able to swiftly prioritize and multi-task based on severity level and strong business judgement

Deep dive and instrument data to isolate issues, develop solutions, and prioritize opportunities for servicing partner teams

Be a creative problem solver who always thinks critically about next steps and deliver short-term scrappy solutions

Possess flexibility and have a track record of delivering results in a fast-paced and highly ambiguous work environment

About the team
The Publishing and Quality Program team within Prime Video Global Operations is responsible for delivering On-Time and In-Quality content experiences for customers. We work with Product, Tech, Business, and our operations teams across India, Spain, Costa Rica, and Japan to build scaled solutions and processes to directly improve the customer experience with Prime Video.

Basic Qualifications

5+ years of Supply Chain, Product Management, or Program Management experience

Experience owning end-to-end programs to drive results

Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders

Experience leading cross-functional teams to deliver products and projects on tight deadlines

Experience handling ambiguous or undefined challenges through strong problem solving abilities

Bachelor's degree, or 10+ years of professional experience

Experience with end-to-end ownership of major project deliverables

Preferred Qualifications

Experience with advanced Excel, SQL, and MySQL

Experience converting insights into strategy and communicating complex ideas clearly and logically in written communication

Master's degree

8+ years of experience in Digital Supply Chain, Product Management, or Program Management within large global organizations

Demonstrated ability to work cross-functionally with engineering, product, and operations counterparts to deliver meaningful customer experiences

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, WA, Seattle - 127,300.00 - 222,700.00 USD annually

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March 13, 2026 (Updated 19 minutes ago)

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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