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Agency Manager

The Atlantic District · Pittsfield, MA, USA ·

Pay:
60.000 - 80.000
Job type:
Full Time

Job Description
We are seeking a motivated and strategic insurance professional to run their own Farmers insurance agency by leading the growth, operations, and client service functions of a dynamic insurance agency. This role is responsible for overseeing agency performance, developing business opportunities, managing a high‑performing team, and ensuring exceptional client relationships across personal and commercial insurance lines.

The ideal candidate combines leadership, sales expertise, operational management, and community engagement to drive long‑term agency success.

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Disability Insurance

Life Insurance

Vision Insurance

Dental Insurance

Parental Leave

Career Growth Opportunities

Hands on Training

Retirement Plan

Tuition Reimbursement

Mon‑Fri Schedule

Responsibilities

Lead day‑to‑day agency operations, including sales, service, retention, and compliance

Develop and execute growth strategies to expand the agency’s client base and market presence

Recruit, mentor, and manage licensed insurance professionals and support staff

Build strong relationships with clients, referral partners, carriers, and community organizations

Monitor agency performance metrics, profitability, and production goals

Ensure adherence to carrier guidelines, underwriting standards, and state insurance regulations

Oversee marketing initiatives, networking activities, and business development efforts

Create a positive, customer‑focused culture centered on professionalism and service excellence

Analyze market trends and identify opportunities for new products and services

Handle escalated client concerns and provide solutions‑oriented leadership

Requirements

Previous experience in insurance sales, agency management, or business leadership

Strong leadership, communication, and team development skills

Proven ability to drive revenue growth and client retention

Knowledge of insurance products, underwriting practices, and regulatory requirements

Experience with CRM systems, agency management platforms, and performance reporting

Self‑motivated with strong organizational and strategic planning abilities

Active Property & Casualty and/or Life & Health insurance licenses preferred

Preferred Attributes

Strong community involvement and relationship‑building skills

Ability to lead in a fast‑paced, performance‑driven environment

Strategic thinker with a hands‑on leadership style

Passion for client advocacy and team success

Company Description
The Atlantic District is a dynamic and growth‑driven division of one of the nation’s most trusted insurance and financial services organizations. We partner with dedicated professionals to build thriving insurance agencies that deliver exceptional protection and financial confidence to individuals, families, and businesses throughout the Atlantic region.

We operate with urgency, purpose, and a commitment to excellence — empowering passionate, impact‑oriented leaders to transform their ambitions into sustainable business success.

As part of our team, you’ll work with seasoned mentors, proven systems, and a supportive community that values integrity, service, and long‑term growth.

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