Studio Associate

Leading the future in luxury electric and mobility
At Lucid, we set out to introduce the most captivating luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.

We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.

Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

The Role

Be a critical Lucid Ambassador; the first point of engagement guests will have with Lucid

Welcome guests in an engaging, courteous and sincere manner

Demonstrate excitement and create intrigue about Lucid products

Effectively gauge customer needs through personalized interactions and insightful questioning

Maintain and build a robust customer pipeline through disciplined practices

Utilize Salesforce as CRM tool to track and manage customer interactions with consistent and timely engagement

Conduct test drives and articulate desired points of interest ensuring an exceptional experience while driving Lucid vehicles

Take initiative to understand competitor models and packages in order to educate customer on why Lucid

Effectively communicate the benefits of Lucid products and being a member of the Lucid community

Gauge guests' requirements and interests to deliver a personalized and relevant interaction

Be responsible for lead capture and progression of guests through initial part of the Lucid journey

Manage and overcome customer challenges in a cordial and calm manner

Ensure all studio assets are presentable and consistent with the Lucid brand image

Keep a keen eye on any pain points or bottlenecks observed during daily studio operations, think creatively and offer improvement suggestions

Remain available for ad-hoc activities to improve studio operations and customer experiencesSupport local marketing initiatives and events to build brand awareness

Assist with daily operations as needed

Qualifications

Completed, or working towards, Bachelor’s degree or equivalent is preferred

Exceptional people skills including strong oral and written communication, empathy and active listening ability

Ability to deliver outstanding customer experiences in a fast paced and dynamic environment

Conscientious, responsible and reliable

Curiosity and passion about electric vehicles and the premium vehicle market and competitive landscape

Comfortable operating in ambiguous retail environment

Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation

Familiarity with CRM tools a plus

Flexible availability including extended holiday mall hours, holidays and weekends

Valid driver’s license with no suspensions within the past year

Compensation
Guaranteed base pay of $23/hr USD, with performance bonuses that allow you to earn up to the maximum driven by performance.

Benefits
Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. Successful candidates may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to program rules.

At Lucid, we don’t just welcome diversity – we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

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