Web and Email Specialist

Web and Email Specialist
Key contributor to the Marketing team, responsible for managing East-West's website and email platforms to effectively communicate the ministry's mission and facilitate vital fundraising efforts. This role focuses on integrated digital marketing and operational support, including the execution of email marketing campaigns and automations through HubSpot, as well as managing website content and SEO via WordPress and Elementor. Additionally, the position provides administrative coordination, assists in creative content gathering, and performs data hygiene and marketing analytics to ensure organizational mission alignment. The Specialist is responsible for playing their part to achieve the bigger mission of East-West and for ensuring that all marketing activities are clearly aligned with East-West Ministries' Vision, Mission, Values, Statement of Faith, and biblical principles.

Email Marketing

Create and send emails that effectively communicate the story of how God is being glorified through East-West

Coordinate with departments, teams, and individuals regarding their email campaign goals, strategy, and implementation of their email series

Create forms and develop automations to update contacts, add people to unique subscription lists, and start workflows for email series

Set up and send email campaigns through HubSpot for departments and events including development, marketing, short‑term mission teams, mobilization, NEXT teams, and Arise

Website Management

Continually look for ways to improve the website’s SEO

Create new pages, edit existing pages, and manage overall website using WordPress and Elementor plugin

Monitor web usage and strategize accordingly

Create and maintain redirect links

Regularly review website for keeping content up-to-date and accurate

Work with website hosting company for larger web update projects as needed

Maintain design of the blog, as well as troubleshoot problems that may arise

Oversee the giving pages by creating new donation pages, creating event ticketing pages, and maintaining templates

Maintain missionary donation forms and keep East-West donation forms current

Manage relationship with donation platform software

Stay up to date on updates to donation platform software, testing and implementing as needed

Troubleshoot donor and giving issues and work with outside vendors as needed

Problem‑solve with skill and patience with end‑user issues

Data Management

Maintain email marketing lists by removing duplicate accounts, performing audience segmentation, data validation, and database maintenance to optimize campaign performance

Marketing Support

Willingness to utilize the following software and platforms: WordPress, GoFundMe Pro, HubSpot, Google Analytics

Assist in writing and editing copy for web pages and emails, as well as general administrative coordination

Mission Alignment & Organizational Support

Contribute to, attend, and/or lead East-West sponsored spiritual formation activities and perform other duties as assigned

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