Account Manager - Music Clubs

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game‑changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.

Account Manager – Music Clubs
Responsibilities include developing and implementing strategic account management plans, ensuring client satisfaction, and actively contributing to business growth.

Establish productive, professional relationships with key personnel in assigned Music Clubs client accounts, ensuring the highest levels of client satisfaction and contract renewals.

Facilitate collaboration among company personnel, including support, service, and management teams, to achieve account performance goals and exceed client expectations.

Manage the Music Clubs client database by entering and updating information in their profiles, as well as tracking target dates.

Lead solution development efforts that best address client needs, while coordinating the involvement of all necessary company personnel.

Serve as the lead point of contact for all matters specific to Music Clubs clients within all levels of the client’s organization.

Advise and educate Music Clubs clients to ensure a complete understanding and best practices of all AXS products.

Work closely with marketing to manage AXS brand activation in partnership with clients.

Understand, maintain and regularly report client health and business objective metrics.

Qualifications

BA/BS Degree (4‑year) in Business, Marketing, or related field.

2-4 years proven experience in account management or related field (preferably within ticketing or live entertainment).

Proficient in using ticketing systems and platforms to facilitate seamless transactions.

Strong interpersonal and communication skills.

Ability to collaborate effectively with cross‑functional teams.

Strong organizational and project management abilities.

Proficiency in database management and reporting tools.

Demonstrated problem‑solving skills and proactive approach to issue resolution.

Familiarity with the entertainment industry and AXS products is a plus.

Willingness and ability to travel up to 30%

Pay Scale: $75,000-$80,000

Bonus:

This position is eligible for a bonus under the current bonus plan requirements.

Benefits

Medical, dental, and vision insurance

Paid holidays, vacation, and sick time

Company paid basic life insurance, voluntary life insurance, and parental leave

401(k) plan with employer match of 3%

Flexible spending account and health savings account options

Wellness offerings

*Employer does not offer work visa sponsorship for this position.

What’s in it for You?

Extraordinary People – we’re not kidding!

Meaningful Mission – helping revolutionize an industry and deliver better experiences for fans and clients worldwide.

Development and Learning – opportunities for learning and leveling up through training and education reimbursement.

Community & Belonging – a range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth, and access to meaningful volunteer opportunities and community engagement programs.

About AXS
AXS, a subsidiary of AEG, sells millions of tickets each year for premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia, and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide and fosters a fun, fast‑paced environment of innovation.

Equal Employment Opportunity
We’re an equal‑opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status.

#J-18808-Ljbffr