Account Manager

Job Description
Account Manager will build strong relationships with key internal and external stakeholders and grow the territory revenue of the Standards business, with a primary focus in the Reference Materials and Analytical Standards product lines.

Key Responsibilities

Own all assigned Commercial accounts and Strategic site‑level locations (e.g., regional labs for multinationals), representing the entire LGC Standards portfolio across all end‑markets (Pharma, Biotech, Environmental, etc.) to build new and maintain existing account relationships

Identify and close new opportunities, attained from either prospecting as self‑generated leads or from marketing as marketing qualified leads

Involve additional LGC Standard’s team members (e.g., end market sales managers, quoting specialists, etc.) on an as‑needed basis to best service customer needs and to achieve the highest level of customer experience

For relevant sites at specific strategic accounts, the account manager will collaborate with the strategic account manager to conduct planning and customer reviews

The account manager will use LGC’s sales tools to manage prospects, existing accounts, new opportunities, the active pipeline and relevant sales forecasts in an accurate and timely manner

Develop an in‑depth understanding of key LGC products and their applications

Meet and exceed assigned sales targets for LGC Standards

Actively engage with customers (e.g., email, phone calls, in‑person visits, etc.) to qualify leads, convert prospects, follow‑up on quotations and drive new sales; manage CRM with up‑to‑date customer information

Increase awareness of the LGC Standards brand by organising and attending exhibitions, seminars and other events, and by serving as a company representative during working hours

Qualifications

B.S. in chemistry, physics, biochemistry, biology, or equivalent

At least 5 years of experience in selling technical products used in research laboratories; prior key account management experience with central procurement preferred

Able to read and interpret documents such as RFQs, contracts, operating and maintenance instructions, and procedure manuals

Experience with customer relationship management platforms (e.g., Sales Force, Desk) and Microsoft Office products is a plus

Outstanding commercial awareness and planning abilities

Proven track record meeting and exceeding sales targets

English fluency; fluency or proficiency in other languages is a significant advantage

Willing to travel up to 50% within territory: VT, NH, MA, RI, CT, NY, PR

Core Competencies

Sales & Engagement: uncovering needs, demand generation, persuasion & negotiation, account management

Product Knowledge: value propositions, solution development

Market Knowledge: competitive landscape, positioning, and industry trends

Account Management: relationship management, cross & up‑selling skills, customer retention, opportunity creation and conversion

Additional Information
Pay range for this role:

Minimum: USD 95,000 / Yearly

Maximum: USD 105,000 / Yearly

The actual base salary will depend on several factors such as experience, skills, and location within sales geography.

What we offer (US based-employees)

Competitive compensation with strong bonus program

Comprehensive medical, dental, and vision benefits for employees and dependents

FSA/HSA pre‑tax savings plans for health‑care, childcare, and elder care

Deductible Buffer Insurance and Critical Illness Insurance

401(k) retirement plan with matching employer contribution

Company‑paid short‑ and long‑term disability, life insurance, and employee assistance program

Flexible work options

Pet Insurance for our furry friends

Enhanced parental leave of 8 additional weeks

PTO that begins immediately

Town Hall monthly meetings onsite/virtual, cheer program where employees are recognised for outstanding work, company‑wide social events, frequent catered lunches

About LGC
LGC is a leading, global life science tools company, providing mission‑critical components and solutions into high‑growth application areas across the human healthcare and applied market segments. Its high‑quality product portfolio is comprised of mission‑critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality, and range.

Our Values

PASSION

CURIOSITY

INTEGRITY

BRILLIANCE

RESPECT

EQUAL OPPORTUNITIES
LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, colour, ethnicity or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Shortlisting, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnicity or national origins, religion or belief, age, or trade union membership.

For more information about LGC, please visit our website www.lgcgroup.com

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