Audio/Visual Systems Technician. Job in Shaw Air Force Base LilyLifestyle Jobs

Job Overview
Job Title: Audio/Visual Systems Technician

Location: Shaw AFB, SC

This position is pending contract award.

Job Responsibilities

Perform all technical support and O&M activities for VTC and multimedia systems.

Provide Tier 1 and 2 technical support for VTC and multimedia system issues.

Monitor VTC network performance and conduct daily system/equipment checks to ensure connectivity and effective operation.

Schedule, coordinate and manage VTC resources, conference rooms, calendars and bridges; and set‑up, establish and connect secure and non‑secure VTC calls and bride connections.

Assist local facilitators with conference room set‑up VTC and operations; and provide training and technical assistance in troubleshooting equipment and connections as required.

Provide on‑site technical support during DV‑hosted (O-6 and above) VTCs.

Install, configure, upgrade and maintain VTC suites, desktop VTCs, and audio/visual systems and equipment.

Monitor and control VTC performance, utilization and capacity to ensure optimal system performance, availability, serviceability and recoverability; and report vulnerabilities or deficiencies to government technical representatives.

Evaluate new requirements, conduct site surveys, research and recommend solutions; and plan, engineer, design and integrate approved solutions.

Formulate strategies, develop plans and prepare technical documentation for the integration of new VTC technologies into existing infrastructure.

Evaluate existing infrastructure, research current technologies/solutions; and provide hardware/software upgrade and replacement recommendations for end‑of‑life/end‑of‑support COTS products to government technical representatives.

Recommend network design changes/enhancements for improved system availability and performance.

Assist with tracking and management of COTS licenses, warranties, service level agreements renewals for VTC and multimedia systems equipment and software.

Support on‑demand and ad‑hoc multimedia requirements.

Develop and maintain up‑to‑date VTC and multimedia systems and architecture engineering, installation, configuration baseline and accreditation drawings, diagrams and documentation.

Update and publish system diagrams and drawings semi‑annually or as directed by the government; and

Develop and submit a VTC/Multimedia Systems Monthly Status Reports.

Other Duties as Required.

Minimum Qualifications

Active, in‑scope US Government issued Top Secret clearance with SCI Eligibility.

US Citizenship is required.

DoDM 8140 IAT Level 2 (Security+) or higher.

Cisco Collaboration or equivalent certification.

Desired Qualification
Education

Associates degree in related field OR 2 years' relevant experience.

Equal Opportunity Employer
Trace Systems is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.

#J-18808-Ljbffr