Director, TRIO

Job Details

Location: KALISPELL, MT 59901
Position Type: Full Time
Education Level: Graduate Degree
Salary Range: $60,000.00 - $70,000.00
Department: Student Services
Job Summary

Assists in the development and achievement of goals and objectives of the TRIO Student Support Services program in the Student Support Center and is responsible for developing and coordinating student programming, as well as assisting in the tracking and outreach of all TRIO participants.
Essential Duties

Provides visionary leadership and directs the day‑to‑day operations in the administration, management, operations, and strategic planning efforts of the TRIO program.
Develops, implements and sustains comprehensive guidance, support, and excellent customer service to students, faculty, staff and parents.
Serves in a leadership role to bring together TRIO, faculty and departments to collaborate on initiatives for students.
Promotes a culture of leadership within a collaborative, team‑oriented environment; supervises, recruits, develops, motivates, and evaluates a team in alignment with job expectations, professional roles, and the College mission.
Collaborates closely with the Marketing and Admissions departments on image, recruiting, and marketing trends to appeal to the customer base.
Provides a broad range of operations including, but not limited to, grant administration, budget, reporting, forecasting, and other activities related to the administration of the program.
Researches, analyzes and resolves issues that arise and addresses them proactively.
Leads in the development of a climate that promotes and supports innovation and improved services to students, faculty, and the community.
Plans and implements all TRIO related events (e.g. End of the Year Celebration).
Develops and maintains a system of communication and outreach for TRIO participants and proactively reaches out to students.
Recruits TRIO participants.
Monitors and tracks student performance and progress.
Evaluates and assesses TRIO programs, gathers feedback and determines programs' success.
Manages the TRIO budget to ensure program objectives and activities, including budget expectations and guidelines, are being met.
Manages purchases and specific budget line items, excluding salaries and benefits.
Leads in the development and writing of future Student Support Services and/or other TRIO grants.
Engagement, Advocacy and Outreach

Develops strategies and incentives to increase student achievement and success.
Outreaches to students by creating and implementing student‑centered programs, events and activities targeted towards first‑generation and/or low‑income students.
Conducts outreach and recruitment of TRIO participants in collaboration with Admissions, Financial Aid, Registrar and other FVCC staff, to ensure that all students are aware of the program's objectives, services offered, and eligibility requirements.
Develops and conducts success workshops pertaining to academic, personal and professional development, including topics, strategies, training, or skill building which model best practices in student success.
Recruits, trains, supervises, and evaluates performance for Peer Mentors.
In collaboration with Peer Mentors, tracks student mentee outcomes, including course completion, grades, persistence, and participation in campus activities and engagement.
Gives presentations in classes, to student groups and community groups.
Administration and Assessment

Prepares the Annual Performance Report to include entering student data and creating reports.
Maintains accurate, organized, and detailed student management processes and procedures, including student records; develops and maintains reports as assigned.
Ensures program objectives of increased retention, persistence/progress, and graduate rates are met and monitored, and minimum number of participants is served.
Ensures program objectives and activities, including budget expectations and guidelines, are aligned with federal requirements and project proposal.
Academic Support

Provides proactive, regular, consistent, individualized academic and personal support to a caseload of students over the course of their FVCC experience.
Advocates on behalf of all students, providing targeted and tailored support and services based on identified risk factors including academic, financial, and psychosocial factors with specific attention to underprepared, underserved and/or traditionally underrepresented students in higher education.
Assists students in developing individual plans for success that are goal‑ and action‑oriented.
Monitors and tracks student performance and progress.
Maintains consistent and confidential records of individual student data, interactions, interventions and referrals.
Increases knowledge and receives training in holistic academic and personal support services and individualized coaching.
Maintains active membership and involvement in regional and national professional organizations.
Shares knowledge and best practices with entire TRIO staff.
Leads the TRIO staff meetings and completes performance evaluations for TRIO staff.
Remains current in practices, trends and research related to areas of assignment.
Attends related trainings, workshops, and professional development.
Cross‑trains to perform other departmental and team functions; backfills for staff as needed.
Actively participates in the development of a climate that promotes and supports innovation and efforts to continuously improve services to students, faculty, and the College.
Creates and maintains a collaborative and collegial environment with colleagues and maintains effective working relationships.
Maintains professional ethics and confidentiality of students in accordance with applicable laws and policies.
Advances the mission of FVCC by serving on or convening committees and contributing in the community in college‑related activities.
Performs other duties as assigned.
Reports to the Dean of Student Success.
Minimum Qualifications

Master’s degree in counseling, education, sociology or related area.
Minimum three years administrative experience, preferably with a TRIO program.
Minimum three years academic advising experience.
Experience working at the post‑secondary level.
Preferred Qualifications

Experience working with a TRIO program.
Experience with grant writing.
Experience working with disadvantaged students and people of diverse backgrounds.
Knowledge, Skills and Abilities

Proven ability to develop the TRIO program.
Knowledge and skill in designing, managing, or implementation in the fields of advising, counseling, student affairs, teaching, or related experience.
Ability to provide quality customer service and collaboration by creating a welcoming and supportive environment.
Ability to think critically and creatively, have a high standard of integrity, and be motivated to incorporate best practices into the organizational culture.
Familiarity with innovative information and/or education technology systems and services that instill a data‑informed approach to decision making.
Strong skills in problem solving and conflict resolution.
Flexibility/adaptability in a higher education setting that is fast‑paced and ever‑changing.
Ability to work within policies and procedures of FVCC.
Willingness to serve as an ambassador for the College by interacting appropriately with the college community and community.
Maintain effective and positive professional relationships.
Follow and issue directions.
Demonstrated communication, technology, presentation, customer service, and interpersonal skills.
Work effectively with people from a variety of culturally diverse backgrounds.
Work intermittently on non‑traditional schedules, including evenings, weekends, etc.
Maintain regular and acceptable attendance levels.
Maintain a high degree of confidentiality.
Successfully pass a criminal background check.
Respond in the event of an emergency.
Benefits

Health, Vision, and Dental coverage with generous employer contributions.
Up to 15 vacation days.
12 sick days.
12 holidays.
Participation in the Montana Teachers' Retirement System.
403(b) match up to 7%.
Public Loan Forgiveness.
Tuition Waiver benefits for self and dependents.
Equal Employment Opportunity

FVCC is an equal opportunity employer. All individuals are entitled to equal employment opportunities regardless of race, color, religion, creed, political ideas, sex, gender identity, sexual orientation, age, marital status, veteran’s status, service in the uniformed services, physical or mental disability, national origin or ancestry, except as authorized by law. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs as required by federal and state laws.
Application Procedure

Submit an online application at https://www.fvcc.edu/about/careers-at-fvcc.
Upload the following documents:

Letter of application indicating how you meet the minimum qualifications and detailing your work experience relative to the position’s Knowledge, Skills and Abilities.
Current comprehensive resume or curriculum vitae.
Unofficial transcripts for all degrees held and/or professional certifications (combined into one document).
Three professional references with complete contact information.

Successful candidates will submit official transcripts and certifications post‑hiring.
Reasonable Accommodations

FVCC provides reasonable accommodations upon request to qualified individuals with disabilities during all phases of employment, including the application and selection process.
Veterans’ Preference

Preference applies in hiring and provides a uniform method by which special consideration is given to qualified Veterans. Claims for Veterans’ preference must be received by Human Resources prior to the position’s closing date.
Windfall Elimination Provision

Based on the Windfall Elimination Provision, FVCC employment may not be covered by Social Security. For more information, visit https://www.ssa.gov/pubs/EN-05-10045.pdf.

#J-18808-Ljbffr