Senior Director, Market Access National Accounts

Senior Director, National Accounts (ESI/Cigna) – MASH
Responsibilities

Lead strategy and execution for priority national payer and PBM accounts; develop short‑ and long‑term account plans aligned to brand, access, and financial objectives.
Serve as primary point of contact for assigned national accounts; engage pharmacy, medical, formulary, population health, quality, and economic decision‑makers.
Build trusted customer relationships to support collaboration, negotiation, contracting, and issue resolution.
Monitor account performance vs. contracted expectations, business plans, access objectives, and financial assumptions; identify risks, gaps, and opportunities.
Partner with Pricing & Contracting, Value & Access, and Legal to support contracting strategy, rebate accuracy, contract alignment, gross‑to‑net performance, and financial reconciliation.
Analyze payer performance, utilization management, coverage quality, formulary alignment, pull‑through, and access barriers to identify trends and systemic opportunities.
Translate payer wins into field execution with Sales, Trade, and Patient Support Services; remove barriers to patient access.
Provide performance updates, executive briefings, strategic recommendations, and customer‑facing business reviews.
Share customer/market insights to inform messaging, tools, resource development, access strategy, and cross‑functional execution plans.
Qualifications & Skills

Bachelor’s required; MBA/MPH/PharmD or related advanced degree preferred.
12+ years relevant pharmaceutical/healthcare experience; 6+ years in market access, payer strategy, national account management, contracting, finance, analytics, or related roles.
Demonstrated experience managing national/large regional payer accounts (including PBMs and/or large commercial plans).
Strong knowledge of U.S. payer landscape, formulary and utilization management, contracting/rebate structures, gross‑to‑net, Specialty Pharmacy, reimbursement, and patient access pathways.
Proven ability to influence stakeholders and translate data into actionable strategies.
Preferred: experience supporting product launches and access strategy execution.
Strong executive communication, analytical rigor, financial/contracting acumen, collaboration, project management, and follow‑through.
Proficiency in Microsoft Office (Excel, PowerPoint); familiarity with payer data/claims/CRM/specialty pharmacy or access analytics preferred.
Up to 30% domestic travel.
Benefits

Full‑time employees eligible for base salary, bonus, equity, and comprehensive benefits (flexible paid time off; medical, dental, vision, life/disability; 401(k) options; plus additional voluntary benefits and Employee Assistance Program).

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