Inside Sales Coordinator. Job in Lorain LilyLifestyle Jobs

Position Summary
We are seeking a motivated and detail-oriented Customer Service & Inside Parts Coordinator to join our team. This role is ideal for a professional who thrives in a fast-paced manufacturing environment and is passionate about delivering outstanding customer service while maintaining operational accuracy.

Key Responsibilities

Provide customers with outstanding service and support

Assist in handling customer satisfaction and resolving customer complaints professionally and efficiently

Build and maintain strong rapport with customers

Provide quotes and process orders for customers

Coordinate with other departments on orders

Required Skills & Qualifications
Core Skills

Excellent verbal and written communication skills

Strong critical thinking skills with the ability to work independently

Ability to multi-task in a demanding environment while maintaining attention to detail

Proficiency in Microsoft Office applications

Experience with NetSuite (or equivalent ERP system) is a plus

Basic Requirements

Minimum of two (2) years of customer service experience

Basic accounting or financial knowledgeAbility to work effectively in a team-based environment

Ability to successfully pass pre-employment drug screening and background check

What We're Looking For
The ideal candidate is customer-focused, organized, and proactive, with a strong sense of accountability. You should be comfortable working cross-functionally with multiple departments while ensuring customers receive accurate and timely service.

If you are looking for an opportunity to grow within a collaborative manufacturing environment and contribute to a company that values quality and customer satisfaction, we encourage you to apply.

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