Product Manager-Entertainment

Job Summary
Optimum (NYSE: ATUS) is one of the largest broadband communications and video services providers in the United States, delivering broadband, video, mobile, proprietary content and advertising services to over 5 million residential and business customers across 21 states. As a member of the Connectivity Product Management team, the Product Manager is responsible for leading the development, lifecycle management, and overall management of operational issues for video experience, video CPE, subscription management, and a subset of video products within the Connectivity product portfolio.

Responsibilities

Serve as the Agile product owner for specific projects or programs such as Billing On Behalf Of and Video Experience

Author high level user stories for new products, new features, or feature enhancements

Represent the Product team at Agile ceremonies, provide input, feedback, and assign gating dispositions to defects and bugs as needed

Collaborate with engineering, design, and other cross‑functional teams to create, launch, and improve products

Develop high level business cases and identify key inputs to determine business value of potential projects as an input into project prioritization

Ensure holistic Go‑To‑Market GTM readiness for product launches and enhancements, provide input into the process, and serve as a liaison to stakeholders such as Sales, Marketing, Customer Experience, Customer Care, and Field Techs to ensure successful launch of projects, user adoption, and feedback integration

Act as the subject matter expert and customer advocate for existing and future products and platforms including customer journey, process improvements, reporting, and KPI ownership

Manage relationships with cross‑functional teams and 3rd‑party vendors

Monitor KPIs and provide reporting and analysis of the data to understand the state of the business and for use in the formation and execution of strategies and data‑based decision making

Participate in ongoing product testing (Alpha, Beta, etc.) on and off campus

Help identify potential communication challenges associated with Product initiatives to establish the appropriate messaging and ensure that Call Centers, Stores, and Sales Reps are appropriately informed Request, source, and analyze data from both internal and external resources to help inform a data‑driven view of the product performance

Support the Products team to successfully deliver upon operational, customer experience, and financial KPIs

Qualifications

Minimum of 5 years of product management, product development, consumer packaged goods brand management, consumer services, financial services, cable, video, telecom, or technology experience, managing complex, strategic projects under minimal or no supervision

Bachelor's Degree in Business, Marketing, Engineering, or a related field; or equivalent experience required, MBA or relevant Master's Degree a plus

Knowledge of business to consumer telecommunications products and technologies with product management and/or product development not required but appreciated

Knowledge of D2C subscription streaming and other app services and related billing models and experiences

Experience working with agile development methodologies

Jira and Confluence experience appreciated

Exceptional interpersonal/people skills including verbal and written communications skills, including listening, and presentation skills

Strong analytical, problem solving, and time management skills

Demonstrated ability to facilitate communications and projects across cross‑functional teams

Strong business acumen and knowledgeable across many functional areas, including product management, business development, vendor relationship management, product marketing, and marketing

Proven ability to manage multiple projects and initiatives and work cross‑functionally across all levels of the organization

Financial analysis and/or budget management experience a plus

Engineering background and/or technical expertise in technology or video products not required but appreciated

Familiarity with AI Tools and AI First mindset

Benefits
Pay is competitive and based on a number of job‑related factors, including skills and experience. The starting pay rate/range at time of hire for this position in New York is $123,379.00 - $202,694.00 /year. For other locations, please inquire with your recruiter.

Equal Opportunity Employment Statement
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

Authorization to Work
Applicants for employment with The Company must be authorized to work for any employer in the U.S. The Company does not provide visa sponsorship for employment.

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