Staff Content Designer, Brand & Marketing

Staff Content Designer, Brand & Marketing
Intuit | Posted Mar 9

Full-time

California

Advanced (5-10 yrs)

Overview
At QuickBooks, world‑class design helps power the success of small businesses and self‑employed people around the world. Our content designers are involved at every step of a project—from gathering insights, brainstorming, prototyping, and experimentation to launching award‑winning creative. And we’re innovating through generative AI and conversational UI to make every interaction delightfully simple.

You’ll work to develop marketing experiences across our owned channels that position our products as best‑in‑class, educate potential customers, and enable purchase. This content design role is available in California locations and requires hybrid‑in‑person work in the office three days per week.

Customers are at the heart of everything we design. We’re inspired by the courage, passion, and entrepreneurial spirit of our small‑business customers. If you’re ready to create bold and elegant solutions that power prosperity around the globe, let’s talk!

Responsibilities

Gain product knowledge across our suite of offerings

Design meaningful and purpose‑driven end‑to‑end experiences that inform and guide customers toward the right product for their business

Proactively seek new knowledge and connections with marketing partners

Participate in customer research and qualitative testing to inform meaningful customer experience design for the web and beyond

Partner closely with marketing stakeholders and visual designers to build benefit‑driven storytelling that enables customers and prospects to make confident decisions

Transform complex financial jargon into conversational, approachable language

Craft web experiences, landing pages, emails, in‑product messages, microcopy, and other project deliverables

Help partners understand the QuickBooks voice and tone system—through examples, training, and review sessions

Collaborate effectively with designers, content strategists, product managers, marketers, and researchers; we are one big team and value everyone’s insights

Eagerly solicit feedback and contribute constructively to design reviews

Advance a strong point of view, backed up by personal expertise, design rationale, customer data, and industry trends

Explore broadly, then narrow to two or three based on experimentation and customer research

Lead and work on multiple projects at a time, using strong communication skills to manage time and expectations appropriately

Qualifications

7+ years of experience in content design, content strategy, or related field

Bachelor’s degree in English, Journalism, Human‑Computer Interaction Design, or another relevant field; a master’s degree is a plus but not required

Deep knowledge of design principles and methods; you are a storyteller designer

Curiosity and commitment to testing new ideas and innovating to drive business results

Effective communicator, presenter, and negotiator

Excellent verbal and written English skills

A strong portfolio demonstrating your craft and collaborative process

Benefits
Intuit provides a competitive compensation package with a strong pay‑for‑performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs. Pay offered is based on factors such as job‑related knowledge, skills, experience, and work location. Intuit conducts regular comparisons across categories of ethnicity and gender to drive fair pay. The expected base pay range for this position is:

Bay Area, California: $179,500 – $243,000

Southern California: $173,000 – $234,000

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